Personal Lines Claims Service Representative Position Available In Davidson, Tennessee
Tallo's Job Summary: The Personal Lines Claims Service Representative position at Zander Insurance Agency in Nashville, TN involves accurately processing insurance claims, maintaining detailed records, and providing excellent customer service. Key responsibilities include claims processing, documentation, customer interaction, data entry, compliance, problem-solving, and reporting. Qualifications include a high school diploma, 6 months of related experience, strong organizational skills, and proficiency in Microsoft Office Suite and claims management software.
Job Description
Personal Lines Claims Service Representative Zander Insurance Agency 6213 Charlotte Pike, Nashville, TN 37209
Job Summary:
We are seeking a detail-oriented and organized Claims Administrator to join our team. In this role, you will manage claims processing, ensure accurate documentation, and provide excellent customer service to support the efficient resolution of claims. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
Claims Processing:
Review, analyze, and process insurance claims accurately and in a timely manner.
Documentation:
Maintain detailed and organized records of claims, ensuring compliance with company and industry standards.
Customer Interaction:
Communicate with policyholders, adjusters, and third parties to gather required information, provide updates, and resolve inquiries.
Data Entry:
Input claims information into the company’s database with a high level of accuracy.
Compliance:
Ensure all claims are processed in accordance with company policies and regulatory requirements.
Problem-Solving:
Identify discrepancies or issues in claims and escalate as necessary to resolve them efficiently.
Reporting:
Prepare and deliver reports on claims activity and trends to management as needed.
Qualifications:
Education:
High school diploma or equivalent; some college or related certifications preferred.
Experience:
At least 6 months of experience in claims processing, insurance, or a related field.
Skills:
Strong organizational and multitasking abilities. Excellent verbal and written communication skills. High attention to detail and accuracy. Proficiency in Microsoft Office Suite and claims management software. Ability to work independently and as part of a team.
