DAN Services Insurance Agent Position Available In Durham, North Carolina

DAN Services Insurance Agent Divers Alert Network – 3.5 Durham, NC Job Details Full-time $45,000 a year 14 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications French Spanish Software troubleshooting Customer service Call center Writing skills Mid-level Microsoft Office 1 year Scuba diving Full Job Description Job description

FLSA:

Non-Exempt;

Full Time Department:

Member Services This role is onsite 100 percent of the time.

Primary Worksite:

6 West Colony Place, Durham, NC Reports to: Manager, Membership & Personal Insurance

JOB SUMMARY

Our membership organization is seeking a full-time insurance agent to join our Member Services team. Reporting to the manager of membership & personal insurance, this person will play a critical role in providing access to different insurance plans to meet the individual needs of DAN members. Working as part of a team, the agent must maintain a high standard of customer service while effectively responding to questions and providing program details through phone calls and emails. The candidate will be able to work within deadlines and have good problem-solving skills. A key attribute for this role is the ability to troubleshoot and provide support to members while providing a high level of customer service.

RESPONSIBILITIES

Promptly respond to daily incoming calls, voicemails, mail, and email correspondence. Accurately and clearly explain membership and personal insurance policy benefits and retail products. Provide data entry support for DAN Member Services, including entry of new and renewing membership information, processing of online applications and product orders, and problem-solving/troubleshooting data entry processing. Enroll and/or renew members, complete product orders, track member orders, and update member records. Act as a liaison between the organization, its members, and the general public in support of the organization’s mission and goals. Provide data for internal reports. Represent the organization at trade shows, conventions, and symposiums as assigned. Perform other duties as assigned.

QUALIFICATIONS

Three or more years of providing customer service in a call center environment or other relevant customer service experience. Good business writing skills. Proficiency with Microsoft Office products. Strong team player. This position requires that you be a licensed insurance agent, within the initial 90-day probationary period. DAN Services will pay for any necessary training or continuing education related to the required licenses.

PREFERRED QUALIFICATIONS

Licensed in the state of North Carolina as an agent for life, health, property, and casualty insurance; equivalent combination of relevant education and experience will also be considered. Scuba diving certification/experience. Post-secondary degree or vocational certificate in related field. Fluent Spanish or French speaking ability.

Job Type:

Permanent Pay:

$45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Experience:

Call center: 1 year (Preferred) Scuba diving: 1 year (Required)

Language:

Spanish (Preferred) Ability to

Commute:

Durham, NC 27705 (Required) Ability to

Relocate:

Durham, NC 27705: Relocate before starting work (Required)