Mortgage Specialist Position Available In Greene, Missouri

Mortgage Specialist OakStar Bank – 3.6

Springfield, MO Job Details Full-time Estimated:

$38K – $47K a year 4 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Microsoft PowerPoint Microsoft Word Customer communication Microsoft Excel Underwriting Basic math Mid-level Microsoft Office Finance High school diploma or GED Numeracy Driver’s License Bachelor’s degree TILA Lending Business Cash handling 2 years Communication skills Loan processing Banking Full Job Description SUMMARY The Mortgage Specialist is responsible for assisting clients throughout the mortgage loan process, from initial inquiry through approval and closing. This role involves providing guidance during the application process and ensuring that all documentation is complete and compliant with bank policies and regulatory requirements. The Mortgage Specialist works closely with loan officers, underwriters, and closing teams to provide excellent service to borrowers while maintaining efficiency and compliance.

ESSENTIAL DUTIES

Provide guidance to prospective borrowers on available mortgage products and help them understand the loan application process. Guide borrowers through the loan process, answering questions and ensuring a clear understanding of the next steps. Assist borrowers in completing mortgage applications and collecting required documentation, such as income verification, credit reports, and asset statements. Accurately input data into the loan management system. Review loan applications and supporting documentation to ensure accuracy and completeness and promptly assist with completing missing items. Order appraisals, final inspections, flood, title, insurance, and other pertinent documentation. Ensure that all loan documentation complies with bank policies, regulatory requirements, and industry standards. Ensure that all mortgage files are organized clearly so that other team members can easily understand the timeline, events, and content. Consistently maintain accurate and up-to-date mortgage files. Use the correct tools, processes, and procedures to accurately document customer and third-party interactions. Maintain a thorough understanding of applicable mortgage regulations, such as TRID, RESPA, TILA, and other federal laws, state laws, and internal policies. Ensure all conditions are satisfied and the transactions are prepared for closings. Coordinate closings with both the customer and the title company. Track loan progress and ensure all milestones (e.g., application, underwriting, closing) are met within the specified timeline. Communicate with both the mortgage team and the marketing team regarding final loan approvals. Assist and support the Mortgage Loan Officers and other mortgage team members with the review of all loan documentation. Type routine letters, reports, and forms as directed. Provide professional customer service to borrowers and collaborate in troubleshooting and resolving issues.

QUALIFICATIONS

These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. Bachelor’s degree in Business, Finance, or a related field, preferred. Minimum of 2 years of experience in mortgage lending, loan processing, or a related field within a financial institution or mortgage company. Familiarity with mortgage loan products, underwriting guidelines, and the loan application process. Ongoing education to maintain knowledge of industry regulations (TRID, RESPA, TILA, etc.). Strong understanding of mortgage products, underwriting guidelines, and compliance regulations. Excellent communication skills, both verbal and written, with the ability to explain complex mortgage concepts to customers in clear, understandable terms. Strong attention to detail and ability to review documents for accuracy and completeness. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Teams, PowerPoint) and mortgage loan software systems. Customer-focused with a commitment to delivering excellent service. Strong problem-solving skills and the ability to handle difficult situations with professionalism. Organized and efficient, with the ability to manage a high volume of loan applications and documentation. High level of integrity and professionalism, especially when handling sensitive financial information. Ability to work independently and as part of a team in a dynamic work environment. Ability to work overtime to assist customers, support team members, or meet deadlines.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person