Escrow Assistant Position Available In St. Charles, Missouri

Escrow Assistant 4.5 4.5 out of 5 stars 830 Waterbury Falls Drive, O’Fallon, MO 63368 True Title Company is looking to bring on board an Escrow Assistant for our O’Fallon, Missouri, office. Become part of our team by assisting escrow closing officers and processors with real estate closing transactions from beginning to completion in various administrative and clerical tasks. True Title Company is one of the fastest-growing and most forward-thinking title companies in Eastern Missouri. When you come to True Title, you join a team that provides support, training, and encouragement. Your income potential will continually expand through our one-of-a-kind profit-sharing and commission programs while your skillset grows through our training and mentorship programs. Consider joining our inclusive, people-first culture, where our values are the guiding principle for the customer service we provide for our agents, clients, lenders, builders, and attorneys.

Job Description Escrow Assistant Purpose:

The Escrow Assistant (EA) assists the escrow closing officers and processors with the closing process from beginning to completion in various administrative and clerical tasks.

Reports to:

Escrow Division Manager (direct); Escrow Closing Officer (indirect) Primary Duties & Responsibilities Some or all of the following duties & responsibilities may be assigned to the Escrow Assistant as business needs dictate:

• Assist the Escrow Closing team in the processing of closing files in some or all of the following tasks: o Open title and closing file within the operating system; o Prepare documents for recording and electronically record (or prepare and send overnight package for counties without e-recording option); o Approve wires for funding.
• Upon completion of the closing transaction, ensure the electronic file is fully complete with all required information for 1099 issuance, File Tracking information is updated and all necessary documentation has been uploaded.
• Serve as a backup for the following tasks: o Answering incoming phone calls to the main office phone line; o General front-desk duties. o Monitor & enter incoming orders to the general orders inbox.
• Greet clients and answer phones in a professional manner; provide exceptional written and verbal communication to agents and clients. Address client needs in a prompt, professional and courteous manner. Correspond with lenders, builders, agents and attorneys as needed.
• Update job knowledge by routinely participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
• Enhance company reputation by accepting ownership for accomplishing new and different requests. Explore opportunities to add value to company and key accounts.
• Perform tasks generally assigned to the Escrow Processor on an as-needed basis.
• Other duties as assigned by supervisor. Job Requirements
• With a bachelor’s degree, no prior experience is necessary.
• In lieu of a bachelor’s degree, 1+ years of direct real estate processing experience in the title insurance and/or mortgage industry; familiarity with standard title insurance and/or mortgage lending concepts, practices and procedures
• Strong customer service skills
• Proficiency in MS Office applications (Word, Excel) title insurance software and/or mortgage loan closing software
• Notary certification required (if not currently a notary, must get certified immediately upon hiring)
• Missouri title agent license (if not currently licensed, must obtain promptly upon hiring)
• High school diploma or GED required (bachelor’s degree or paralegal certified preferred)
• Fluency in English, with preference for bi/multi-lingual candidates Terms
• Non-exempt, full-time, Monday –

Friday:

8:30 am to 5:00 pm

• Benefits include health/dental/vision insurance plans, 401(k), vacation time, profit sharing bonus plan

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person