VP-Commercial Loan Operations Manager Position Available In Greene, Pennsylvania

VP-Commercial Loan Operations Manager
Full Time
Waynesburg, PA, US
7 days ago

Requisition ID:

1436
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VP-Commercial Loan Operations Manager

Classification:

Exempt

Reports To:

SVP-Loan Operations

Date:

June 2025

Division:

Operations

Department:

Loan Operations

Our Mission:

Community Bank partners with individuals, businesses, and communities
to realize their dreams, protect their financial futures and improve their lives.

Our Core Values:

At Community Bank, we are committed to fostering a workplace that reflects our core values.

We believe in:

Taking Care of Each Other.
Always Doing the Right Thing.
Being a Great Teammate.
Working Hard to Achieve Our Goals.
Giving and Expecting Mutual Respect.
Enjoying Life Every Day.
Being Positive.
Having a Sense of Urgency.

Summary/Objective:

The Commercial Loan Operations Manager is responsible for overseeing the end-to-end operations of commercial loan fulfillment, processing, servicing, and documentation. This role ensures the accuracy, compliance, and efficiency of all commercial loan-related activities, including loan document prepartion, system input, payment processing, post-closing documentation, and regulatory reporting. The manager leads a team of loan operations staff, provides training, and collaborates with internal departments to maintain workflow integrity and customer service excellence. Additionally this role is responsible for the successful execution of strategic and operational initatives undertaken by the Bank. They are a key operations liaison between commerical bankers and credit administration to deliver services related to product, loan structure and the client experience.

Essential Functions:

Manage daily operations for commercial loan processing, servicing, and documentation.
Supervise staff involved in loan set up, and maintenance, payment posting, loan servicing, collateral management, reconcilement and reporting. Establishes processes and procedures to maintain accuracy and completeness of required documentation.
Ensure compliance with federal and state banking regulations. Act as liaison with auditors and compliance officers during reviews and audits. Develops and sets operating performance metrics and standards for speed, quality, and customer service.
Oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Oversee post-closing reviews, document imaging, and secure storage of legal instruments.
Cultivates contacts and relationships with key system vendors and core service providers.

Other Duties:

Retrieve and compile research documentation as needed or upon request.
Provide support for special projects as assigned, ensuring efficient execution and alignment with organizational goals.

Education and Experience:

Experience in

Loan Operations Key Competencies:

Requisite

• Requires intermediate expertise, supported by intermediate experience or technical training.
  Authority
• Operates with a high level of authority over functional activities.
  Analytical
• Demands a high level of analytical skills, decisive thinking, and the ability to assess complex situations with confidence and precision.
  Supervision
• Responsible for management and oversight of the commercial loan operations team.
  Interpersonal Relations/Customer Service
• Requires well-developed communication and relationship-building to engage with clients, coworkers, examiners, and auditors.
  Ethics/Integrity
• Possesses a comprehensive understanding of industry best practices, professional behaviors, and the applicable laws, rules, and regulations that govern ethical business conduct.

Consistently upholds the highest standards of integrity, demonstrating unwavering commitment to fairness, compliance, and respect in all interactions. Fosters a workplace culture rooted in professionalism, accountability, and ethical decision-making.
Adaptability

• Knowledge of successful approaches, tools, and techniques to seamlessly transition processes, optimize workflows, and foster resilience in evolving environments. Productivity
• Manages workload effectively, ensuring tasks are prioritized and executed with efficiency. Maintains a purposeful approach, consistently meeting goals and objectives while optimizing resources and time management. Quality
• Identifies opportunities for improvement and delivers high-quality outcomes within established deadlines.

Knowledge and Performance Expectations:

Strong verbal and written communication for collaborating, documenting, and reporting.
High accuracy in detecting irregularities and maintaining compliance records.
Ability to assess compliance risks, utilize financial crime detection software, and operate data analysis tools.
Proficiency in Microsoft Office or related software.
Initiative-taking approach to identifying issues and implementing timely solutions.
Comfort with working in a dynamic environment where priorities can shift quickly.
Ability to work both independently and collaboratively with colleagues across various departments maintaining a professional demeanor.
Efficiently perform the essential duties and responsibilities of the position.
Consistently attend work, meetings, and required training or staff events.

Work Environment and Physical Demands:

Job operates in a climate-controlled office environment. Much of the work is performed while sitting at a desk, working on a computer, talking on the telephone, and managing typical office tasks. Extended periods of sitting are expected; however, short breaks for movement or stretching are provided in accordance with best ergonomic practices. While performing the duties of this job, the employee is regularly required to communicate with others to exchange information through telephone conversations, electronic mail, typing correspondences, and face-to-face discussions and training with individuals or teams. This position requires manual dexterity and fine motor control for the extensive use of computers, financial crime detection software, and research tools. Requires sustained concentration for analyzing complex data and patterns. The need to stand, reach, bend, or twist is required. This position may involve lifting a maximum of 10 pounds to move light materials such as a laptop.

Accommodations:

The work environment and physical demands described provide a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Work Schedule and Availability:

The Bank maintains a standard 40-hour workweek to ensure operational consistency and employee engagement. While some schedule flexibility is required based on location assignments, availability during core business hours (8:00 a.m. to 5:00 p.m.) is essential for supporting key functions.

Travel Requirements:

Periodic travel may be required to various bank facilities to support operational needs and to attend offsite locations for employee meetings. Travel is infrequent and scheduled as needed.

EEO Statement:

Community Bank is an equal employment opportunity employer.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.