Remittance Processor Position Available In Escambia, Florida

Remittance Processor
Pensacola, FL, United States (Hybrid)
Job Description Ensure the accurate and timely capture, validation, and processing of remittances, including checks, money orders, and cashier’s checks, from various sources and systems. Verify the authenticity of transactions, process them accurately, and confirm that funds are correctly allocated and deposited into the appropriate accounts. Perform complex and varied duties requiring moderate analysis and limited latitude, adhering to Navy Federal Credit Union mail safety protocols, check negotiability standards, and check fraud procedures. Research multiple platforms and resources to ensure remittance and check processing comply with internal policies and federal regulations. Use appropriate levels of authority to make independent, mission-critical decisions related to processing remittances, returns, potential fraud detection, and hold requirements, while collaborating with others. Work under direct supervision. Responsibilities
Sort, scan, validate, and process remittances from various sources accurately and timely
Review and verify incoming documents to mitigate fraud risk
Follow Navy Federal Credit Union safety protocols and check fraud procedures
Monitor operational priorities, including time in system, production goals, and service level targets
Assess the negotiability of financial instruments and escalate as necessary
Verify transaction authenticity and allocate funds in compliance with federal and organizational policies
Evaluate risks associated with remittances and process or escalate accordingly based on channel
Make independent and informed decisions on special handling for deposits/payments within federal regulations and policies
Identify and seek guidance for compliance issues then make recommendations to minimize risk.
Research member accounts and determine fund allocation for remittances and deposits
Work independently under moderate supervision, maintaining timeline sensitivity
Communicate effectively with internal partners to resolve member issues
Manage multiple tasks, including adhering to safety protocols in processing remittances and logging items across systems
Create accurate member-facing correspondence, including image replacement documents and regulatory notifications
Stay updated on industry trends relating to processing procedures and technology
Recommend improvements to enhance efficiency and accuracy in remittance processing
Perform other duties, as assigned
Qualifications
Exposure to performing clerical or administrative duties/responsibilities
Basic skill navigating multiple screens and PC applications and adapting to new technologies
Basic keyboarding/typing skills
Effective verbal and written communication skills across a various channels
Basic skill performing mathematical calculations and working accurately with numbers
Experience handling multiple tasks simultaneously with a high degree of accuracy
Basic skill following and completing computer delivered instructions
Familiarity of check negotiation requirements Desired Qualifications Experience in a Member Service Representative role or similar customer service position, preferably in a financial institution
Familiarity with the Uniform Commercial Code, Regulation CC and other related regulations
Familiarity with Remittance platforms including Mavro, e

Deposits, EZAdmin, Encore, UAD, VINTEK Hours:

Monday, Tuesday, Friday and Saturday 9:30AM – 8:00

PM Location:

5550 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Best Companies for Latinos to Work for 2024
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Equal Employment Opportunity:

 All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Hybrid Workplace:

 Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers:

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Job Info
Job Identification
25532
Job Category
Remittance Processing
Posting Date
06/16/2025, 11:03 AM
Apply Before
06/23/2025, 09:59 PM
Degree Level
No Formal Education
Job Schedule
Full time
Job Shift
Regular Hours
Locations Greater Pensacola Operations
(Hybrid)
Salary Range
$19.38 – $22.50 hourly