Collateral Administration Specialist (Durham) Position Available In Durham, North Carolina

Collateral Administration Specialist (Durham) 4.2 4.2 out of 5 stars 6 Moore Drive, Durham, NC 27703

Description:

LCCU is hiring!

Your Contribution:

The Collateral Administrator Specialist provides back-office support to LCCU branches employees with collateral-related questions. As a vital member of the LCCU team, your responsibilities include the following: Maintain records, files paperwork, scans documents, and performs other clerical duties as needed. Maintenance Data to present reports to management as needed. Maintain working knowledge of all policies, procedures, rules, and regulations related to vehicle loans. Provide telephone support to members and loan officers on matters related to collateral and process all related correspondence. Coordinate contact with members to determine the reason for missing titles or lack of insurance verification. Analyze and answer basic questions regarding centralized tasks and operational procedures. Review reports to determine if it’s necessary to contact the member and perform research with insurance agents to request updated copies of insurance policies. Analyze reports to determine if member contact is needed and perform research with insurance agents to request updated copies of insurance policies. Organize and maintain car loan files, including titles and proof of insurance for all credit union vehicle loans. Report all Structured Transactions by the member to the supervisor and file a Suspicious Activity Report (SAR) to submit to Compliance for review, approval, and filing. Register the tracking of the application for requesting titles for the entire organization. Registration of the database and processing all the payoff checks of all auto loans. Prepare the Letter of Guarantee required for 3rd parties. Prepare the claims files of the Gap, Gap cancelation, Live or Disability insurance to submit to TruStage for approval. Must be a user of the technological systems in place for collateral services. Provide clerical assistance for car titles issues. Answer phones, process correspondence, and maintain accurate electronic files, Database. Contact member to determine the reason for the missing title or insurance not verified. Answer basic to moderate complex questions regarding centralized loan tasks and operational procedures for auto insurance. Stay proficient in centralized loan systems and processes. Perform other duties as assigned. Job Duties and Responsibilities under

Bank Secrecy Act:

Must be aware of all suspicious practices and be able to recognize them. Report all Structured Transactions by the member to your supervisor and file a Suspicious Activity. Report (SAR) to submit to Compliance for review, approval, and filing. Responsible for successfully completing required compliance training courses (BSA/Identity Theft) on an annual basis.

Required Courses:

Responsible for successfully completing required compliance training courses (BSA/Identity Theft) on an annual basis. Servicemembers Civil Relief Act (SCRA). Unfair, Deceptive, and Abusive Acts and Practices (UDAAP). Equal Credit Opportunity Act (ECOA) – Regulation B. Fair Credit Reporting Act (FCRA) – Regulation V. Servicemembers Civil Relief Act (SCRA), and North Carolina General Statutes.

Requirements:

Curious about joining our LCCU team? Here’s what you’ll need to bring along: High School Diploma and minimum 3 to 5 years related/office experience preferred. Excellent verbal and written communication skills in English and Spanish preferred. Proficiency in Microsoft Office and other computer software, including email functions. Ability to demonstrate knowledge and promote the credit union values. Maintains professional demeanor in interactions with colleagues. Ability to perform efficiently in a fast-paced, multi-task environment.

Competencies:

Strong organizational skills and attention to detail. Aptitude for building relationships, team-oriented environment. Strong communication skills, both written and verbal. LCCU is the perfect fit for you if: You are motivated to learn and grow into the best version of your professional and personal self. Your core values resonate with pursuing meaningful results to make a positive difference in your community. You thrive in an environment with team members who work from the heart. With employees from 20 different countries, we are a fun and multicultural team that comes together to embrace and learn from our differences. Organizational initiatives are constant. What does LCCU have to offer you? We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance. We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don’t wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community. Apply Now! To learn more about Latino Community Credit Union visit our webpage, www.latinoccu.org , and to view available opportunities, please visit the Careers section. Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.