Loan Operations Specialist Position Available In Durham, North Carolina

Loan Operations Specialist 3.9 3.9 out of 5 stars Durham, NC 27707 POSITION SUMMARY The Loan Operations Specialist is responsible for the efficient and effective support of the lending operations throughout M&F Bank. Responsible for the daily workflow within the department, which may include creation, review, or servicing of loan accounts. Provide outstanding customer service by resolving any problems, issues or questions, both verbally and in writing to ensure customer satisfaction. Maintain productive relationships with all lending units throughout M&F. Ensure compliance with bank policies, federal, and state rules and regulations. Analyze incoming loan files for compliance with bank policies, procedures, and applicable laws or regulations Create loan documentation for new loans, renewals, modifications, or servicing requests; review loan documentation created by others Onboard loans to core system or perform maintenance to existing accounts; review onboarding or maintenance completed by others Review and/or approve periodic reports, including daily reconcilement of GL accounts Provide outstanding customer service for internal and external inquiries, including payoff quotes and loan research Maintain the loan documentation exception report and engage with internal and/or external partners to assist in clearing documentation exceptions

Education/Knowledge:

Associates degree or equivalent is required. Bachelor’s degree is preferred. Working knowledge of commercial loan processing, procedures, and due diligence. Knowledge of FISERV and Compliance One -is desired.

Experience:

One to two years of experience in banking loan operations is required. Experience in commercial loan documentation. Experience in supporting senior management is also preferred. Lending experience in banking or financial services is a plus.