Hotel Front Office / Night Auditor Position Available In Montgomery, Alabama

Hotel Front Office /

Night Auditor Wind Creek Casino & Hotel Montgomery Montgomery, AL Job Details Full-time Estimated:

$27.9K

• $31.

4K a year 6 days ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer service High school diploma or GED Typing Restaurant experience Communication skills Entry level Full Job Description Description Job Overview 11pm 730am (Shift Subject To Change Based Off Business Needs) In addition to performing routine Front Desk tasks (check-in & checkout), hotel Night Auditors perform a vital role on 3rd shift in closing the business day in the property management system and rolling the date to keep the system current. Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance. Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all. Duties And Responsibilities Projects a positive image Greets all guests Initiates the Night Audit process of closing the financial day and rolling the date in the PMS Generates reports for various team members as directed Processes no-show reservations Performs hotel check-in and checkout transactions Enrolls guests in player’s club, generate cards upon demand Disseminates information to guests regarding the property, hotel, promotions, etc. Performs miscellaneous tasks

• cash handling, check authorizations, faxing , copying Maintains cash drawer, drops cash as required, submits supporting documentation Answers telephones, routing calls as necessary Actively resolves guest issues and disputes Reports guestroom issues to Maintenance Re-stocks Front Desk supplies Keeps work area clean and orderly Other duties & responsibilities as assigned Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying) Must be twenty-one (21) years of age or older High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment Must be able to type 20 words per minute (typing test will be administered)•required Good writing and verbal communication skills required (skills test will be administered•required Experience in customer service•required Must be able to lift and carry up to 40 lbs.

Must be willing and able to work 3rd shift Must successfully pass job interview, including a guest service audition Must be able to stand and walk for entire shift Must be able to work effectively in a fast paced, high volume environment Must be able to operate standard office equipment

• phones, computers, etc.

Willing to work odd and irregular hours including nights, weekends and holidays Willing to travel and participate in training as recommended or required Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality. Wind Creek Casino & Hotel Montgomery Wind Creek Montgomery has a ‘Beale Street Memphis’ vibe, featuring the acclaimed entertainment of BB King’s Blues Club and his signature Itta Bena restaurant, an upscale dining experience with a southern twist. Its five-story, stylish hotel includes 123 luxury rooms and 11 suites, with a 65,000 square foot casino offering over 2,200 of the most popular electronic games. As part of the Wind Creek Team , you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit. Our Employee Perks and Benefits Blue Cross Blue Shield medical plan

• Dental plan VSP vision plan 401(k) savings plan Life and disability insurance Paid time off Employee dining rooms Career training and planning Quarterly incentive bonuses Employee fitness centers with on-staff trainers
• Not available at every location