Night Auditor Position Available In Charlotte, Florida
Tallo's Job Summary: The Night Auditor position at Sleep Inn & Suites Port Charlotte-Punta Gorda in Punta Gorda, FL, requires a flexible schedule, customer service experience, and the ability to handle guest complaints. Responsibilities include balancing revenue and expenses, performing front desk duties, and generating daily reports. Qualifications include high school diploma, communication skills, and computer experience.
Job Description
Night Auditor
Full-Time
Sleep Inn & Suites Port Charlotte-Punta Gorda
Punta Gorda, FL
A property of: Shaner Hotel Group
Posted 1 day ago
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JOB DETAILS Job Description
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.
Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
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