Part Time Hotel Night Auditor Position Available In Miami-Dade, Florida

Part Time Hotel Night Auditor Quality Inn Miami Airport – 3.2 Doral, FL Job Details Part-time $20 an hour 22 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Bilingual Customer service Night audit Guest services experience (1-2 years) Front desk experience (1-2 years) Front desk Computer skills Guest services 1 year Phone etiquette Communication skills Hotel experience Entry level

Full Job Description Schedule:

Night Auditor:

2 nights at the week

Sundays and Mondays ONLY Experience:

Customer Service:

Minimum of 1 year

Hotel Front Desk:

Minimum of 1 year Choice Advantage knowledge is a plus

Duties:

Managing front desk activity and handling guest check-ins and check-outs Creating invoices, bills and checks for vendors, employees and contractors Managing and updating all official documentation pertaining to the role Answering calls and queries related to potential booking Inform customers of all on-site amenities and any relevant information that is needed to use them Handle and resolve guest complaints Invoice and bill guests for their stay and services used Communicate with guests to better understand their individual needs to provide them with the best service possible

Skills:

Computer knowledge

Communication:

Strong verbal and nonverbal communication skills are important. Hotel clerks will use active listening skills to understand the individual needs of each customer. They will also use nonverbal skills to identify a guest’s satisfaction or dissatisfaction with their stay.

Customer service:

Customer service skills are a requirement.

Problem-solving Job Type:

Part-time Pay:

$20.00 per hour Expected hours: 16 per week

Benefits:

Employee discount Health insurance Paid time off

Schedule:

8 hour shift Holidays Night shift Overnight shift Weekends as needed

Work Location:

In person