Front Desk/Night Auditor Position Available In Orange, Florida

Front Desk/Night Auditor Orlando Palms Hotel Orlando, FL Job Details Full-time $16 – $18 an hour 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Bilingual Hospitality Multilingual Organizational skills Front desk Guest services Phone etiquette Communication skills Entry level Hospitality management Full Job Description Overview We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our team. This role is essential in providing exceptional guest services and ensuring smooth operations during the night shift. The ideal candidate will possess strong hospitality management skills, be proficient in handling front desk responsibilities, and have experience with night auditing processes. This position is primarily overnights but flexibility to be able to work during the day. Bilingual or multilingual candidates are highly encouraged to apply as they will enhance our guest relations. Responsibilities Greet and welcome guests upon arrival, providing a warm and friendly atmosphere. Manage check-in and check-out processes efficiently, ensuring accuracy in guest accounts. Handle guest inquiries and resolve issues promptly to ensure a positive experience. Conduct night audits, including balancing accounts and preparing financial reports. Maintain the front desk area, ensuring it is organized and presentable at all times. Operate phone systems to manage incoming calls and relay messages effectively. Assist with reservations, cancellations, and modifications as needed. Provide information about local attractions, services, and amenities to guests. Uphold high standards of phone etiquette while communicating with guests. Requirements Previous experience in hospitality management or a similar role is preferred. Familiarity with night audit procedures is a plus. Strong guest service skills with the ability to build rapport with diverse clientele. Excellent phone etiquette and communication skills are essential. Proficiency in front desk operations, including handling phone systems effectively. Bilingual or multilingual abilities are highly desirable for enhancing guest relations. Strong attention to detail and organizational skills to manage multiple tasks efficiently. Ability to work independently during night shifts while maintaining professionalism. Join our team as a Front Desk Clerk/Night Auditor where your contributions will make a significant impact on our guests’ experiences!

Job Type:

Full-time Pay:

$16.00 – $18.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Evening shift Night shift Overnight shift Weekends as needed Ability to

Commute:

Orlando, FL 32809 (Required) Ability to

Relocate:

Orlando, FL 32809: Relocate before starting work (Required)

Work Location:

In person