Relief Night Auditor Position Available In Orange, Florida

Relief Night Auditor Spark by Hilton Orlando, FL Job Details Full-time From $15 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Bilingual Hospitality Guest relations Multilingual Customer service Night audit Word processing Guest services experience (1-2 years) English High school diploma or GED Driver’s License Front desk experience (1-2 years) Cash handling experience (1-2 years) Organizational skills Front desk Guest services Phone etiquette Cash handling Communication skills Hotel experience Entry level Hospitality management Hotel management Full Job Description Job Summary The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position is responsible for managing front desk operations, handling guest inquiries, and performing nightly financial reconciliations. The ideal candidate will possess strong customer service skills and a keen attention to detail, ensuring that all guests have a pleasant experience while maintaining accurate financial records. Duties Perform nightly audits of hotel financial transactions and ensure accuracy in reporting. Manage front desk operations, including check-ins and check-outs for guests. Address guest inquiries and resolve any issues that arise during the night shift. Maintain a welcoming atmosphere by providing excellent customer service to all guests. Prepare daily reports summarizing occupancy, revenue, and other key metrics. Ensure security protocols are followed throughout the hotel during overnight hours. Assist with administrative tasks as needed, including handling phone calls and emails. Skills Strong phone etiquette to effectively communicate with guests and staff. Excellent hospitality skills with a focus on customer service excellence. Experience in hotel management or front desk operations is preferred. Ability to provide guest services that enhance the overall experience at the hotel. Multilingual or bilingual capabilities are a plus, facilitating communication with diverse guests. Knowledge of hospitality management principles to ensure efficient operations. Familiarity with resort environments is beneficial for understanding guest needs. This position requires a proactive individual who can work independently during night shifts while maintaining high standards of service and operational efficiency.

Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Flexible schedule Paid time off

Schedule:

8 hour shift Evening shift Holidays Night shift Overnight shift

Work Location:

In person