Night Auditor Position Available In De Soto, Louisiana

Night Auditor Spark by Hilton 1228 Polk Street, Mansfield, LA 71052 We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

GENERAL RESPONSIBILITIES

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure. Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in; confirm reservations, assign guest rooms Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency Ensure that all complaints regarding service and/or accommodations are investigated and resolved Maintain knowledge of hotel policies including rates, discounts, special offers and community events Maintain knowledge of upcoming events, local area and hotel offerings Ensure prompt delivery of billing to guests Process all payments types e.g. charges, cash, checks, debit or credit cards Discreetly handle confidential guest information Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns Ensure lobby and shared areas are neat and orderly Adhere to all Choice brand standards Maintain STRICT key controls Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift Gap Hotels for Comfort Inn & Suites offers a comprehensive rewards and compensation package for eligible associates that includes: Opportunities for advancement and career growth Warm and supportive work environment Competitive Wages Hotel Discounts Gap Hotels for Comfort Inn & Suites is an equal opportunity employer.

EOE M/F/D/V

Requirements:

One year of related experience, hotel preferred Excellent verbal and written communications skills Strong organizational skills and attention to detail Superior interpersonal and customer service sills, ability to deal with difficult guests Familiarity with local area, ability to provide directions and maps to local attractions and destinations Proficient with Microsoft Office Suite and common computer software programs Ability to learn computer software programs and operate property management system Willingness to work 7 day rotational work schedule including nights, weekends, and holidays About Gap Hotels At Gap Management, it is our pleasure and duty to provide our guests, clients and associates with the highest form of quality in lodging, management, training and products. Because Gap Management is committed to providing our guests with genuine hospitality service that exceeds our guest’s expectations, our guests keep coming back thanks to our friendly associates and efficient service. We believe in reinvesting in our properties so at each of our hotels you can expect well-maintained and nicely-appointed amenities and facilities. Gap Management is a hotel management and development company that provides total integration of management and development. Our philosophy is based on diversity of markets, investors, products and associates. We currently own and operate numerous hotels in Louisiana and Texas.’ ‘

Job Type:

Full-time Pay:

$10.00 – $12.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Schedule:

8 hour shift Holidays Night shift Overnight shift Weekends as needed Ability to

Commute:

Mansfield, LA 71052 (Required) Ability to

Relocate:

Mansfield, LA 71052: Relocate before starting work (Required)

Work Location:

In person