Night Auditor Position Available In Forsyth, North Carolina

Night Auditor Wright Investments – 1.0 Winston-Salem, NC Job Details $15 – $18 an hour 2 days ago Qualifications Night audit Accounting Computer skills Guest services Communication skills Entry level

Full Job Description Job Summary:

Responsible for balancing the daily revenue and expense transactions for the hotel; provide exceptional guest service to hotel guests in a professional and genuinely friendly manner; may participate as manager-on-duty for the shift. Job Tasks / Responsibilities include, but not limited to: Post appropriate charges / transactions to guest accounts. Maintain, review, post, and / or transfer charges and deposits to master accounts. Investigate or analyze out-of-balance situations and make necessary corrections or adjustments. Upon balancing, prepare various and final reports of all daily revenue summaries and other front office statistics for department heads and home office. Complete end of day process / procedures in system and prepare system for new daily operations. May serve as night manager-on-duty as instructed and complete daily MOD report for shift. Assist guests with check-in / check-out procedure or general inquires about room rates, room types, amenities, the hotel in general, the surrounding area, etc Handle any perceived guest complaint by using the company’s Guest Service Recovery method; ensure issue is resolved; involve supervisor / manager if necessary. Complete end-of-shift reports and make deposit (if applicable) according to company’s deposit / cash-handling procedures. Be constantly alert of any security and/or safety issues and notify supervisor of any perceived security and/or safety threats. Maintain an organized and clean work area; always practice safe work habits. Exhibit teamwork and cooperation by performing other duties as needed, required, asked, or directed. Job Knowledge / Skills /

Abilities/ Other Requirements:

Knowledge of accounting procedures helpful as well as attention to detail. Communication skills include speaking clearly and distinctly, the use of proper grammar, as well as skilled at active listening. Knowledge and / or ability to use a variety of computer applications as necessary. Requires availability on weekends and / or holidays, possible overtime, and possibly alternating shift work. FOSSE experience is a

MUST Job Environment:

Primarily indoors or within hotel facilities Standing for prolonged periods of time – up to 4 hours or more. Very light / infrequent lifting, stretching, bending, stooping or squatting.

Minimum Qualifications:

Prefer one plus year of experience in a similar position or guest service agent experience combined with relief night audit position. FOSSE experience is a MUST