Night Auditor Position Available In Guilford, North Carolina

Night Auditor Tru by Hilton Greensboro Greensboro, NC Job Details Part-time | Full-time $12

• $14 an hour 18 hours ago Benefits Paid time off Employee discount Qualifications Bilingual Multilingual Customer service Night audit Computer skills Phone etiquette Communication skills Entry level

Full Job Description Overview:

We are seeking a highly motivated and guest-oriented individual to join our team as a Front Desk Agent. As a Night Auditor, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. This is an excellent opportunity to work in the hospitality industry and contribute to creating a positive guest experience.

Duties:

• Greet guests with a warm and friendly welcome upon arrival
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel amenities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with reservations, cancellations, and changes
• Perform night audit duties as required
• Maintain the cleanliness and organization of the front desk area
• Operate phone systems and handle incoming calls with proper phone etiquette
• Multilingual skills are a plus, as you may need to assist guests who speak different languages

Skills:

• Excellent customer service skills with a friendly and approachable demeanor
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Proficient in using hotel management software for reservations and guest information
• Attention to detail to ensure accuracy in guest information and billing
• Bilingual or multilingual skills are highly desirable
• Knowledge of night audit procedures is an advantage Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.

Apply now!

Job Types:

Full-time, Part-time Pay:

$12.00

• $14.

00 per hour

Benefits:

Employee discount Paid time off

Schedule:

8 hour shift Day shift Evening shift Holidays Morning shift Nights as needed Night shift Overnight shift Weekends as needed Weekends only

Work Location:

In person