Night Auditor Position Available In Mecklenburg, North Carolina
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Courtyard Charlotte Ballantyne
15635 Don Lochman Lane
Charlotte, NC 28277
83 Room Hotel
Managed By Northwood Hospitality
Compensation:
$17.00 per hour, Full-Time
Job Description
Job Description
Night Auditor – NGHTAUDT
Department:
Front Office
Reports To:
Front Office Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for a variety of tasks, including financial reconciliation, guest services, and system maintenance.
Key Responsibilities:
Financial Reconciliation:
o Balance daily revenue and expenses.
o Reconcile guest accounts and credit card charges.
o Prepare and analyze daily reports.
o Ensure accurate and timely financial reporting.
Guest Services:
o Check in and check out guests.
o Assist guests with inquiries and requests.
o Resolve guest complaints and issues in a timely and professional manner.
o Provide excellent customer service.
System Maintenance:
o Update and maintain hotel systems and software.
o Troubleshoot system issues and errors.
o Back up and secure important data.
Security:
o Monitor security cameras and alarms.
o Conduct regular property inspections.
o Respond to security incidents as needed.
Qualifications:
Previous experience in a hotel or hospitality setting, preferably as a front desk agent or night auditor.
Strong understanding of financial principles and accounting practices.
Proficiency in hotel property management systems (PMS).
Excellent attention to detail and accuracy.
Ability to work independently and as part of a team.
Strong problem-solving and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including nights and weekends.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
Posted May 20, 2025
14 Courtyard Charlotte Ballantyne
Courtyard by Marriott Charlotte Ballantyne The recently upgraded 90-room Courtyard by Marriott Charlotte Ballantyne offers a fresh take on business travel. Designed to appeal to today’s travelers, each room offers a comfortable and stylish layout featuring plush bedding, a functional workspace and separate seating area. Courtyard by Marriott Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At the Courtyard by Marriott Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.