Front Desk Agent/Night Auditor Position Available In Onslow, North Carolina
Tallo's Job Summary: The Front Desk Agent/Night Auditor role requires exceptional communication and problem-solving skills to provide seamless guest experiences. Duties include managing transactions, anticipating guest needs, and offering local insights. Fluency in the local language and basic tech skills are essential. Competitive pay and inclusive work environment are provided. Join our hotel family for a rewarding career.
Job Description
Front Desk Agent/Night Auditor – Overnight ShiftFirst impressions count. To get our guests memorable experiences off to an unforgettable start, were looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-dayEvery day is different, but youll mostly be:? Kicking off truly memorable guest experiences with the warmest of welcomes? Acknowledging IHG Rewards Club members and returning guests in person or over the phone? Taking, managing, and receiving payments for guest bookings? Making the check-in and check-out process feel swift and seamless? Staying one step of our guests needs to anticipate requests and offer tailored recommendations? Being our guests trusted contact – helping with everything from bill issues to restaurant recommendationsWhat we need from you? Communication skills – guests will need to come to you with concerns as well as compliments, so youll be easy to talk to? Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories? Fluency in the local language – extra language skills would be great, but not essential? Literate and tech-savvy – youll need a good grasp of reading, writing, basic math and computer skillsWhat you can expect from usWe give our people everything they need to succeed. From a competitive pay that rewards all your hard work to a range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and youll become part of our hotel family.
