Night Auditor/Front Desk Agent Position Available In Watauga, North Carolina
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Job Description
Night Auditor/Front Desk Agent Fairfield by Marriott – Boone NC 2060 Blowing Rock Road, Boone, NC 28607 We’re looking to fill 2 positions at our front desk/ guest reception. The first is our Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. The second is our guest reception from for a day shift, evening shift, or swing shift. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Skills Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight
Job Type:
Part-time Pay:
$13.00 – $16.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Schedule:
8 hour shift
Work Location:
In person