Night Manager (New York) Position Available In New York, New York

TITLE Night Manager (New York)

ABOUT THE ORGANIZATION

WELCOME

TO YOTEL A

hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world’s smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go.

MAKING YOUR HOTEL EXPERIENCE NON-STOP YOTEL

offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

LOCATION

YOTEL New York

POSITION

Night Manager (New York)

DESCRIPTION

The Night Manager is responsible for ensuring that all daily reports are generated, daily revenues are balanced, express checkouts are processed efficiently and guests needing assistance during the shift are accommodated. The Night Manager is tasked with developing positive relationships amongst all associates and departments that work o the overnight shift. The Night Manager is responsible for ensuring all assigned tasks of any overnight position are completed as assigned. The Night Manager will provide the management team with accurate and reliable information needed to make effective operational decisions. Check guests in and out.
Handle and take reservations.
Handle guest’s special requests and customer complaints during shift.
Perform all other front desk duties and responsibilities.
Investigate and handle complaints, disturbances, emergencies, etc. during shift.
Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
Assist in the preparation of Night Audit month-end reports, including in-house movie reports, house account summary, phone summary, etc.
Interview, train, supervise and develop Night Audit staff, including coaching, counseling and discipline.
Prepare, copy, and distribute reports as required.
Handle special guest requests.
Monitor and prepare Night Audit reports in accordance with YOTEL’s requirements meeting various due dates and deadlines, i.e., POSITION

REQUIREMENTS 2

years of Front Office/Night Manager experience in a hotel required
4-year college degree; or a 2-year college degree and 2 or more years of related experience.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

SALARY RATE OF PAY SHIFT FULL-TIME/PART-TIME

Full-Time

EXEMPT/NON-EXEMPT

Exempt

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

THIS POSITION IS CURRENTLY ACCEPTING

APPLICATIONS.