Front Desk/Night Auditor Position Available In Beaver, Pennsylvania

Front Desk/Night Auditor 3.3 3.3 out of 5 stars 1438 Brodhead Road, Monaca, PA 15061 Overview We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This role is essential in ensuring a smooth and welcoming experience for our guests during their stay. The ideal candidate will possess excellent customer service skills, a strong understanding of hotel management practices, and the ability to handle night audit responsibilities efficiently. Duties Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression. Manage check-in and check-out processes, including handling reservations and payments accurately. Conduct night audits to reconcile daily transactions and prepare financial reports for management. Address guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction. Maintain the front desk area, ensuring it is organized and welcoming at all times. Collaborate with other hotel departments to provide seamless guest services. Assist in maintaining security protocols during night shifts, ensuring the safety of guests and property. Skills Strong customer service skills with a focus on guest relations and satisfaction. Experience in hospitality management or hotel operations is preferred. Knowledge of night audit procedures and hotel management software is advantageous. Excellent phone etiquette and communication skills, both verbal and written. Multilingual or bilingual abilities are a plus, enhancing communication with diverse guests. Ability to work independently during night shifts while managing multiple tasks efficiently. A proactive approach to problem-solving in a fast-paced environment. Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while developing your career in the hospitality industry! Schedule would be Sunday-Thursday nights 11pm-7am EST.

Job Type:

Full-time Pay:

$13.00 – $15.00 per hour Expected hours: 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift Holidays Night shift Overnight shift

Work Location:

In person