Night Auditor Position Available In Charleston, South Carolina

Night Auditor The Loutrel | Charlestowne Hotels – 4.6 Charleston, SC Job Details Full-time From $18 an hour 21 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Hospitality Customer service Night audit Basic math High school diploma or GED Front desk Computer skills Guest services Phone etiquette Hotel experience Entry level Full Job Description $750.00 Sign On bonus, free parking & shift meal! As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotels continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

PRIMARY RESPONSIBILITIES

Audit, post, and balance daily cashiers work for Hotel Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, resort fees, and the like to each guests account daily Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts. Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotels performance; ensure distributed to the appropriate departments Ensure credit card system reconciles to daily transaction lists Verify cash postings and verify cashier drops to ensure accurate Ensure daily turn of Hotel and paperwork associated with all transactions is compiled and organized as set forth by management

ADDITIONAL GUEST SERVICE REPRESENTATIVE RESPONSIBILITIES

Greets all guests in a pleasant and professional manner Completes the guest registration and check-out procedures Answers telephone, transfers calls, and takes messages when applicable Makes hotel reservations for guests, including changes and cancellations Follows proper credit card procedures Maintains accurate bank during shift and uses correct vouchers for specified transactions Responds to all guest needs and requests in a timely fashion Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction Understands hotel service and programs Knowledgeable of geographical area and points of interest Files appropriate paperwork as directed Ensure the front desk is adequately stocked of all supplies Understands hotel emergency procedures and evacuation protocols Collects payment for all guests at check-in and check-out. Makes changes as necessary Keeps Front Office and Lobby area near, clean, vacuumed, and dusted daily Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager Ensure uniform and personal appearance is clean and professional Maintain confidentiality of proprietary information and protect company assets Speak with others using clear and professional language Establishes and maintains open, collaborative relationships with employees and fellow management team members. Perform all reasonable job duties as requested.

JOB REQUIREMENTS

High School diploma or equivalent and/or experience in a Hotel or a related field preferred Significant attention to detail. Ability to operate front desk equipment: computer, switchboard, credit card machines, etc. Understanding of basic math skills Good verbal and guest interaction skills Collect money and issue change where applicable Ability to work as a cohesive team member – relaying information appropriately from shift to shift Must be able to stand for several hours at a time May be required to lift items up to 25 lbs.

Brand:

The Loutrel Address:

61 State St Charleston, SC – 29401

Property Description:

The Loutrel Property Number:

7273

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

10 hour shift Holidays Monday to Friday Overnight shift Overtime Weekends as needed

Work Location:

In person