Hotel Weekend Night audit Position Available In Davidson, Tennessee
Tallo's Job Summary: Join The Residence Inn Nashville Opryland as a Night Auditor to ensure smooth hotel operations during overnight hours. Responsibilities include financial audits, front desk management, guest services, and maintaining records. Strong communication and customer service skills are essential. This position offers full-time and part-time options with benefits available. Located in Nashville, TN.
Job Description
Hotel Weekend Night audit Residence Inn Nashville Opryland Nashville, TN 37214 Overview We are seeking a dedicated and detail-oriented Night Auditor to join The Residence Inn Nashville Opryland . The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional customer service to our guests. The ideal candidate will possess strong communication skills and a passion for delivering outstanding guest experiences. Duties Conduct nightly audits of financial transactions and ensure accuracy in reporting. Manage front desk operations, including check-ins and check-outs during the night shift. Address guest inquiries and resolve any issues that may arise, ensuring a positive experience. Maintain accurate records of all transactions and prepare necessary reports for management. Operate phone systems effectively, demonstrating excellent phone etiquette. Collaborate with other departments to ensure seamless guest services and operations. Provide information about hotel amenities, local attractions, and services to guests. Uphold high standards of hospitality management by maintaining a welcoming environment. Qualifications Strong customer service skills with a focus on guest relations. Familiarity with phone systems and effective phone etiquette is essential. Knowledge of hospitality management principles is an advantage. Ability to work independently during night shifts while maintaining attention to detail. Excellent problem-solving skills and the ability to handle challenging situations calmly. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel during overnight hours.
Job Types:
Full-time, Part-time Benefits:
Employee discount
Schedule:
8 hour shift Holidays Night shift Overnight shift
Work Location:
In person
