Night Auditor Position Available In Knox, Tennessee

Night Auditor Hampton Inn & Suites Knoxville Papermill – 3.6 Knoxville, TN Job Details Part-time $13 – $15 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Hospitality Customer service Front desk Guest services Phone etiquette Cash handling Entry level

Full Job Description Night Auditor Job Description Reports To:

Asst.

GM and GM FLSA Status:

Non-exempt Position Summary The night auditor works under the direction of the Assistant General Manager or General Manager. His or her responsibilities include performing daily checklist activities, minor accounting duties, providing optimum guest service & satisfaction, showing individual effectiveness, and following proper security measures. Primary Responsibilities

• Reviews all guaranteed arrivals & checks to see that all credit cards are valid by running numbers & that they are not already in house
• Notifies relief of all guaranteed no-shows at & puts copies of folios in appropriate files
• Maintains end of the month binders for accounting purposes
• Verifies after audit rooms (day use) are listed in the computer as dirty in order for housekeeping to clean
• Takes in and gives out cash from a cash drawer that is balanced after each shift
• Compare manual revenue sheet with computer figures and balances revenue reports
• Tracks down discrepancies and leaves detailed notes for supervisor
• Continental breakfast set-up between 4:30-5:30 am
• Responds promptly to any guests inquiries or complaints
• Offer alternate solution if guest demand cannot be met
• Shows personal control in front of guests by maintaining positive attitude, staying calm & patient, avoiding use of negative language, and never displaying anger
• Take initiative to speak to a guest first
• Acknowledges every guest with eye contact & a smile or greeting
• Other duties as assigned them to Physical Requirements
• Walking and standing throughout shift (approximately 8 hours)
• Use of keyboard and telephone
• Some bending, lifting, and carrying
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Type:

Part-time Pay:

$13.00 – $15.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Holidays On call Overnight shift Rotating weekends Ability to

Commute:

Knoxville, TN 37919 (Required) Ability to

Relocate:

Knoxville, TN 37919: Relocate before starting work (Required)

Work Location:

In person