Night Audit Desk Clerk Full Time Position Available In Sevier, Tennessee

Night Audit Desk Clerk – Full Time Sidney James Mountain Lodge 610 Airport Road, Gatlinburg, TN 37738 Job Summary We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves managing front desk responsibilities, conducting night audits, and providing exceptional guest services. The ideal candidate will possess strong customer service skills and have a background in hospitality. Responsibilities Perform nightly audits of financial transactions and ensure accuracy in reporting. Manage front desk operations, including check-ins and check-outs, while maintaining a welcoming atmosphere. Address guest inquiries and resolve any issues that arise during the night shift. Maintain records of guest accounts and ensure all transactions are processed correctly. Monitor hotel security and safety protocols throughout the night. Provide information about local attractions, services, and amenities to guests. Collaborate with other departments to ensure seamless guest experiences. Utilize phone systems effectively to communicate with guests and staff. Qualifications Previous experience in hospitality or hotel front desk is preferred. Strong customer service skills with a focus on guest relations. Familiarity with night audit procedures and front desk operations. Proficient in using phone systems and hotel management software. Excellent communication skills, both verbal and written. Ability to work independently during overnight shifts while maintaining attention to detail. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.

Job Type:

Full-time Pay:

$14.00 – $15.00 per hour

Benefits:

Health insurance Paid time off

Schedule:

8 hour shift Holidays Night shift

Work Location:

In person