Payroll Manager Position Available In Middlesex, Massachusetts

Payroll Manager King & Bishop – 4.4 Westford, MA Job Details Full-time $70,000 – $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications 5 years Payroll Senior level Communication skills Tax experience Full Job Description Our client, a leader in the payroll and HR solutions industry, has an immediate opening for a Payroll Manager . The ideal candidate will ensure exceptional client satisfaction, operational excellence, and team development in a dynamic and fast-paced environment.

Key Responsibilities:

Lead a team in delivering timely, accurate payroll services while ensuring compliance with company and industry standards. Maintain high levels of customer satisfaction, with targeted metrics including 95% overall client satisfaction and 97% satisfaction for new account onboarding. Oversee payroll operations for both new and existing clients to ensure consistent service delivery. Track and report on branch performance, productivity, and key operational metrics. Make informed business decisions that balance client needs with internal service standards. Build and sustain effective relationships with clients, vendors, and internal stakeholders across departments. Collaborate with sales and operational teams to ensure alignment and mutual support. Manage budgeted expenses and oversee financial controls within the department. Support client retention strategies and minimize attrition. Partner with internal HR to identify staffing needs, and participate in recruiting, training, and retaining qualified team members. Foster a culture of integrity, fairness, and development, consistent with the company’s mission and values. Perform additional duties as assigned.

Requirements:

Minimum 5 years of experience in payroll processing, tax compliance, and related regulatory environments. Experience working for a payroll services provider Proven track record in team leadership, training, and performance development. Strong communication, organizational, and interpersonal skills. Ability to work effectively in a high-volume, fast-paced environment. Self-directed with strong problem-solving abilities and a high degree of accountability. Demonstrated ability to foster collaboration and a positive team environment. High attention to detail and commitment to accuracy. Professional demeanor and willingness to work flexible hours as needed. #

KB Job Type:

Full-time Pay:

$70,000.00 – $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Monday to

Friday Work Location:

In person