Payroll Coordinator Position Available In Gwinnett, Georgia

Job

ID ATR52187

Posting Job Title Payroll Coordinator
Locations GA Duluth
Employment Type Full Time
Date Posted 09-Jun-2025
Relocation Support No
Description & Requirements
Smurfit Westrock (

NYSE:

SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a d purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity:

The Payroll Support & Garnishment Specialist plays a crucial role in ensuring the smooth operation of payroll processes, maintainingpliance with legal requirements, and enhancing the overall employee experience. This role involves handling garnishments, providing customer service, managing payroll operations, and offering administrative support. The specialist will work closely with various departments to resolve issues, track inquiries, and contribute to special projects, tby ensuring the accuracy and efficiency of payroll operations.
This role will be located at 3950 Shackleford Rd Duluth, GA, and is required to be in the office a minimum of 3 days a week. How you will impact

Smurfit Westrock:

Maintain garnishments within ADP Smart Compliance, log and track garnishment refunds, handle garnishment mail, resolve escalation items, reconcile garnishment wires and invoices, process garnishment checks, and work closely with Legal to resolve issues. Accurately and timely monitor, track, answer, and appropriately file/assign inquiries (email, phone calls, cases). Work closely with Ricoh partners to ensure accurate and timely payroll package preparation, maintain correct delivery methods based on location,pile and send out tracking information, resolve delivery issues, and monitor off-cycles. Sort and process VOEs according to type, collaborating closely with partners and external systems for timely processing. Process and load unclaimed property letters to the database. Manage and disburse all physical mail, including returned live checks, VOEs, tax mail, garnishment mail, and employee checks sent for overpayments. Assist with related special projects and assignments as required. Gather and feedback around areas of opportunity and contribute towards resolution measures.

What you need to succeed:

High school diploma required; bachelor’s degree preferred. 5+ years of customer service and/or HR employee-facing experience, 5+ years of administrative/clerical experience, and 3+ years of experience working in a large payroll department with an emphasis on payroll garnishments. Strong verbal and writtenmunications and proven ability to build and maintain strong relationships
Strong attention to detail, problem-solving, critical thinking and analytical skills
Ability to work under tight deadlines and handle multiple, detailed tasks
Ability to handle sensitive information with the highest degree of integrity and confidentiality
Proficiency in collaborating effectively with employees at all levels
Must be flexible to respond quickly and positively to shifting demands and opportunities
Drive and initiative to go above and beyond to achieve goals, while collaborating in a team environment
Advancedputer skills to include the use ofputer programs such as Microsoft Office (Outlook, Word, Excel) other HR Systems (PeopleSoft, preferred)
Perform other duties as assigned.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce w everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.