Retail Banker I Position Available In Baldwin, Alabama
Tallo's Job Summary: Retail Banker I at United Bank of Southwest AL & Northwest FL in Silverhill, AL. Full-time role with an estimated salary of $35.5K - $45K a year. Responsibilities include customer interactions, cash handling, fraud detection, compliance, and referrals. Duties involve customer transactions, maintaining relationships, and ensuring security. Must adhere to banking regulations and provide excellent service.
Job Description
Retail Banker I United Bank of Southwest AL & Northwest FL Silverhill, AL Job Details Full-time Estimated:
$35.5K – $45K a year 2 days ago Qualifications Entry level Full Job Description
JOB FUNCTION / SUMMARY
Retail Bankers are primarily focused on creating outstanding customer interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection and compliance, and personalized value-added customer discussions and referrals.
PRIMARY DUTIES & RESPONSIBILITIES
Works to build, maintain, and grow customer relationships through quality, personalized interactions based on excellent service, according to company standards. Identifies customer needs and makes appropriate referrals through excellent service efforts. Handles customer transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, and other forms of negotiable items. Safeguards the bank?s assets and ensures the security of the working environment while processing transactions accurately. Maintains and balances a cash drawer, with extensive cash handling expected. Handles customer requests such as service charge questions, account maintenance, or research. Maintains a working knowledge of processes, products, and services offered. Verifies endorsements, receives proper identification, ensures validity, and identifies counterfeit currency. Examines checks deposited and determines proper funds availability based on regulatory requirements and completes hold notices when necessary and according to policy. Meets and greets the public in a professional manner that reinforces United Bank?s service standards. Assists in managing operational loss to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. May function in a mentor capacity offering guidance, instruction, and training of peers enforcing policy and procedure. Adheres to professionalism standards to include demeanor, dress, and station orderliness. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. Any other duties as assigned by Management.
