Personal Banker Position Available In Nassau, Florida
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Job Description
Personal Banker PrimeSouth Bank Fernandina Beach, FL 32034 Job Summary Our Personal Bankers (PB) are our face to the customer. They are empowered and encouraged to own the ‘Exceptional Customer Experience’. The PB is ultimately responsible for supporting our customers through opening new accounts, servicing accounts, answering calls and assisting the tellers as needed. We also inspire our PBs to promote PrimeSouth Bank products and services to existing customers, as well as refer new customers. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to: Assists customers with all aspects of opening and maintaining personal and business checking, savings and time deposit accounts to include IRAs, and provides other services as needed. Ability to process a variety of customer transactions accurately and efficiently to include deposits, withdrawals, cash advances, issuing bank checks and money orders, loan payments, IRAs, check cashing, etc. Maintains up to date knowledge of all PrimeSouth Products and Services. Sets up new accounts and performs maintenance on appropriate system applications for all types of accounts. Builds relationships with customers to successfully cross-sell bank products and services Recognizes and refers business leads to the appropriate business partners. Provides excellent customer service to all customers (internal and external) and holds self and others accountable in creating a positive work environment. Follows all bank policies and procedures and all regulatory requirements. Ensure PB station is organized, clean and stocked with necessary supplies. Answers emails and phone calls coming into the branch. Attends required meetings and training. Must be willing to travel and report to any of our local branches if necessary, whether temporary or permanent. Responsible for working accurately and effectively within our banking systems. Technical skills are necessary including Word and Excel. Saturday coverage may be required. Knowledge, Skills, Abilities, and Other Characteristics Ability to operate bank software programs and standard office equipment and proficient typing skills Interpersonal skills necessary to relate to and empathize with others Characteristics including honesty, integrity, and professionalism Excellent communication skills, both written and oral Ability to maintain a friendly, cheerful, and courteous demeanor throughout the workday Ability to multi-task in a high traffic area of customer interaction and maintain a positive attitude at all times Knowledge of financial institution products and services Good oral and written communication skills Participate in on-going training as required Be a
Team Player Minimum Qualifications Education:
High school diploma or high school equivalency diploma is required.
Experience:
A minimum of two (2) years of banking experience is required. Work Authorization Must be authorized to work in the United States. No security clearance needed. Candidate will need to pass a drug test, credit history check, and criminal background check. Prior convictions could be considered if the candidate can show that they are not relevant to performance in this role. PrimeSouth Bank is an equal opportunity employer committed to assembling a diverse, broadly trained staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance
Schedule:
Monday to
Friday Supplemental Pay:
Bonus opportunities
Work Location:
In person