Utility Universal Banker Position Available In St. Mary, Louisiana

Utility Universal Banker M C Bank and Trust Co. Morgan City, LA 70380

Job Description:

The Utility Universal Banker provides exceptional customer service while performing both teller activities and banker activities in multiple banking center locations throughout the bank’s operating areas. This position is responsible for servicing clients’ needs by opening and closing consumer deposit accounts, completing teller transactions and referring bank products and services to new and existing customers.

Expectations:

Consistently deliver exceptional customer service in the banking center. Have to ability to travel to various locations in the Bayou, Acadiana and Greater New Orleans area to service banking centers as needed. Conducts needs-based conversation with customers and offer financial solutions to meet the customers’ needs. Possess the ability to resolve problems independently while exercising flexibility, critical thinking and sound judgment and escalate more difficult issues to management when needed. Responsible for meeting individual performance metrics. Keeping a clean, organized work area and a professional appearance. Other duties as assigned by MC Bank.

Qualifications and Education Requirements:

High school diploma or GED. One or more years of experience in a similar role (May consider a combination of education and experience). Proficient in Microsoft Outlook, Work, and Excel.

Preferred Skills:

Exceptional interpersonal, customer service and relationship building skills. Excellent communication skills with ability to be concise, clear, and consistent. Strong organizational and time management skills. Sound judgement in decision making and problem solving. Must be detail oriented and well organized. Professional appearance and courteous manner. Must be able to complete all assignments with minimal supervision. M C Bank is an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.