Retail Relationship Banker R-2021 Position Available In Rankin, Mississippi

This is a Job Description for []{#_Hlk142289191}[]{#_Hlk142304825}a Retail Relationship Banker in Flowood, MS.

Summary:

Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the Bank’s culture, including the support of our Brand promise and Core Values by performing the following duties.

Duties and Responsibilities:

Serves as a trusted advisor by connecting people to their dreams through meaningful conversations and by providing relevant banking advice. Is proficient with all required computer systems. Efficiently opens all retail products and services for customers. Ensures accuracy for new accounts and makes corrections as necessary Suggests the correct products and services in accordance with the customer’s needs and desired outcomes. Ensures customers are informed and comfortable using our products and engaging with our technologies. Follows through on all referrals and refers business to our commercial, insurance and investments partners. Seeks opportunities to develop new banking relationships from his or her own network and from the community. Follows all policies and procedures. Assists customers with all service requests including but not limited to: account and statement Research, safe deposit box access, rate and yield quotes, night deposit agreement initiation and processing, lost or stolen cards and transaction disputes. Conducts transactions on behalf of customers. Works with assigned teams to complete bank projects.

Requirements and Qualifications:

High school diploma or general education degree (GED), college degree preferred; minimum one year banking platform experience preferred. To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel. Ability to use basic office machines. Ability to learn bank-specific software such as MPC, IBS, ADP, etc. Promotes the Bank’s culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Individual must be flexible and able to travel to assigned Banking Centers to fill staffing needs with or without notice. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Equal Opportunity/Affirmative Action Employer.