Electronic Banking Representative Position Available In Merrimack, New Hampshire

Electronic Banking Representative New Hampshire Mutual Bancorp – 4.4 Concord, NH Job Details Full-time $20.64 – $24.25 an hour 9 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Pension plan Vision insurance 401(k) matching Qualifications Operating systems Customer service High school diploma or GED Customer support 1 year Communication skills Banking Entry level Full Job Description New Hampshire Mutual Bancorp (NHMB) has a career growth opportunity for a Electronic Banking Representative to join our team at our Foundry Street location in Concord, NH. The successful applicant will have strong customer service skills and be naturally motivated to provide phone support to internal and external customers with the ability to effectively communicate solutions for our digital banking services. We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay based on level of experience

Electronic Banking Representation Position :

$20.64 – $24.25 PRIMARY

RESPONSIBILITIES

Responsible for providing exemplary customer service to consumer and small business Electronic Banking customers Serves as the primary point of contact to resolve issues in a timely manner Performs various duties related to digital banking services including, But not limited to, reviewing online banking & Billpay enrollments, performing online banking maintenance, reviewing mobile deposit, transaction exceptions, and online account opening application. Performs assigned research as needed.

JOB REQUIREMENTS

High School Diploma or GED Minimum of one year related customer service support experience and/or training required Current working experience with digital banking and core operating systems required Strong customer service and communication skills, both verbal and written Ability to work independently and in a team environment We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization – the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.