ACH/Check Services Specialist Position Available In Lehigh, Pennsylvania
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Job Description
ACH/Check Services Specialist First Commonwealth Federal Credit Union – 2.6 Allentown, PA Job Details Full-time $21.62 – $27.00 an hour 11 hours ago Qualifications Mid-level 3 years High school diploma or GED Analysis skills ACH Financial services Drafting Communication skills Banking Full Job Description Are you detail-oriented and passionate about delivering exceptional service? First Commonwealth Federal Credit Union is looking for an ACH/Check Services Specialist to join our team! This position is accountable for the effective servicing of members, and analyzing, processing, and maintaining necessary files and records for ACH, Checks, Remote Deposit and Image Enabled
ATM/ITM. A
hybrid work environment is provided for this position as business needs dictate.
Who we are:
We are a consumer-friendly alternative to banking. We offer all the services you’re accustomed to, but at better rates and lower fees. That’s because we’re structured differently than banks. Banks are in business to earn profits for their stockholder investors. Our credit union exists to improve our member’s financial well-being. We don’t have stockholders. Instead, we’re cooperatively owned by our members (account holders). We return our profits to members in the form of higher dividends on savings, lower rates on loans and lower fees. Our mission is empowering the pursuit of financial happiness, and our vision is to become the most beloved financial partner in our communities. We live by our values of Honesty
- Innovation
- Generosity
- Humility
- Excellence
- Respect #beYOU with us!
Our members come from all walks of life and so do our Employees. First Commonwealth encourages Applicants from diverse backgrounds to apply and is proud to be an equal opportunity employer. All qualified Candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status or any other characteristic protected by applicable law.
What you will do:
Assist with the effective and profitable functioning of the Support Services department in accordance with the policies and objectives of the credit union. Be familiar with all member service policies and procedures as well as have a thorough understanding of all credit union products and services. Check Operations ACH Processing Process and analyze ACH transmissions. Assure that the necessary transactions are verified through OFAC. Run posting jobs on core system and review exception items. Create return file. Maintain all records as they relate to ACH transactions. Maintain an understanding of NACHA rules and Regulation E. Analyze process and verify ACH originations through all channels. Process Treasury Reclamations. Process ACH disputes and set up, review and delete ACH transactions initiated on the core. Gather reports and enter data related to ACH originated return rate monitoring. Process CheckFree returns. Respond to Indemnification Requests for returned credits and Treasury Trace request claims for missing deposits. Loan Payment returns and reconcilement. Process and review RDA/RDC files and Image Enabled ATM/ITM files. Review fraud alerted items for suspicious activity. Post General Ledger entries as necessary. Adjust members accounts as needed. Assist with Fraud investigation and Risk Management of ACH/Check related items Assist the Credit Union in managing and minimizing fraud loss by filing fraud claims in a timely manner with all necessary documentation. Adhere to all Reg E and check return processing rules. Develop and implement procedural changes as necessary. Provide support to Deposit Services and front-office teams regarding ACH and check inquiries. To succeed in this role, you will have: High school diploma or the equivalent. 3-5 years of experience in bank operations and deposit processing. Knowledge of web-based technology, spreadsheet and word software. Knowledge of the fundamentals of banking and financial services delivery. Above average verbal and written communication skills and ability to follow oral and written instructions with the ability to perform minor math calculations. Strong analytical skills and ability to collect and analyze data to make informed and strategic decisions. Ability to identify and resolve issues related to ACH and deposit operations. Ability to recognize patterns and trends. Excellent telephone skills with the ability to work independently, as well as collaboratively. Ability to perform job functions in a time-sensitive environment. Preference will be given to those who have: Post-secondary course work or professional development/certification in banking, finance or related field. 5+ years of experience in Deposit Operations in a financial institution. National Check Professional (NCP) certification and/or strong share draft/check operations experience. Accredited ACH Professional (AAP) certification and/or strong banking operations background with a concentration on ACH rules, regulations, and procedures.