Client Solutions Administrator I Position Available In Schuylkill, Pennsylvania

Client Solutions Administrator

I LINKBANK – 3.3

Valley View, PA Job Details Estimated:

$35.3K – $43K a year 6 days ago Qualifications Windows High school diploma or GED Client services Organizational skills Computer skills Cash handling Leadership Communication skills Banking Entry level

Full Job Description Description:

Company Summary:

LINKBANK

is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves. General Responsibilities /

Job Summary:

Deliver a unique and positive experience for visitors to the solution centers. Achieve solution center’s goals through accurate transaction processing and tailored client solutions.

Essential Functions/Duties:

Promote Corporate Values:

Embody LINK’s values of LIVE, INTEGRITY, NURTURE, and

KNOWLEDGE

in daily activities.

Client Service Excellence:

Maintain a positive attitude and eagerness to learn while delivering top-notch client service.

Transaction Management:

Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.

Deposit Processing:

Manage and log mail, night depository, and ATM deposits as needed.

Record Maintenance:

Ensure compliance with Retail Operations Guidelines for record-keeping and audits.

Regulatory Forms:

Accurately complete Currency Transaction Reports and Reg CC Forms.

Cash Management:

Balance cash drawers and vault daily and maintain accurate audit records.

Cash Handling:

Order and manage cash and coin shipments to/from the Federal Reserve.

Inventory Management:

Order and manage supplies used in the Solution Centers.

Training Assistance:

Help train new employees and interns.

Sales Support:

Enhance the sales process by reviewing client profiles and referring clients for additional services.

Policy Adherence:

Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.

Other Duties:

Perform additional tasks as assigned.

Requirements:

Minimum Qualifications:

Education:

High School Diploma or equivalent.

Knowledge/Skills/Abilities:

Multitasking:

Manage multiple priorities effectively.

Detail-Oriented:

Strong attention to detail and proactive problem-solving.

Banking Knowledge:

Basic understanding of bank products and services.

Compliance:

Adherence to policies and procedures.

Technical Skills:

Proficiency with computers and Microsoft Windows.

Client Service:

Excellent client service skills with patience and empathy.

Interpersonal Skills:

Strong communication, leadership, and organizational abilities.

Attendance:

Regular and Predictable attendance

Experience:

Preferred:

Prior teller experience or at least 1 year of cash handling and client service experience.

Physical and Mental Job Requirements:

Communication:

Clear verbal communication and comprehension.

Manual Dexterity:

Ability to operate office equipment and computer terminals.

Physical Stamina:

Capable of standing or walking for extended periods.

Visual Acuity:

Sufficient vision for computer work.

Mobility:

Coordination and lifting up-to 20 pounds as necessary.

Travel:

Ability to travel to various bank locations as needed.

Working Conditions:

Essential Functions above include reasonable accommodations, as applicable, under federal, state and local laws.