Universal Banker (Floater) Position Available In Washington, Rhode Island

Universal Banker (Floater) The Washington Trust Company tuition reimbursement, 401(k), mileage reimbursement, remote work United States, Rhode Island, Richmond Jun 14, 2025 Universal/Flex Banker (Floater) Branch Banking Careers Available at Washington Trust! Our branch banking employees create an environment of trust and an exceptional experience for our customers. This unique position of Branch Flex Banker (Float) requires an individual to have previous banking experience and the ability to adapt to a changing environment. This position supports a hybrid on-site/remote work schedule based on assignment. Travel is required within our Branch Network, with a home base at the Customer Solutions Center in Richmond, RI. Premium pay will be considered.

What your responsibilities will be:

While actively engaging with the customer, process customer transactions accurately
Understanding and applying bank policies and procedures
Provide a superior banking experience for the customer through a relationship building approach
Proactively seek and recommend the best products and services to fit the customer’s needs
Contribute to the achievement of sales objectives
Accurately and efficiently process and manage customer transactions
Understand and navigate various bank systems and equipment (ATMs, cash counting machines, cash recycler) Qualifications that make you a good fit: Flexibility to adapt to ongoing schedule and location changes, as well as business change Enthusiasm for working with customers
Possessing the initiative to be successful
Proven experience in a customer service environment, prior banking, or financial services
An understanding of personal finance which includes bank products and services
Experience handling cash and processing transactions
Strong computer skills with the ability to navigate various banking computer systems
Experience dealing with confidential customer information
Strong interpersonal skills
The ability to initiate and maintain conversations that result in customer trust and banking relationships
Great listening skills to identify products and services to meet customer needs What we offer: Exceptional training and professional development from day one. We combine classroom and on-the job training with experienced mentors to support you during your development A Career Development Plan that gives you the knowledge and skills to advance. We’ll recognize and reward you with monetary increases and or bonuses at achieved milestones The opportunity to build successful relationships with business partners throughout the organization Achievable individual sales goals that pay you quarterly incentives while you contribute to the overall success of the branch team and organization Comprehensive benefits package, wellness program and generous tuition reimbursement for qualified coursework A friendly employee work environment with a company who maintains a culture of pride and commitment to our customers and community. Community service opportunities where you are encouraged and recognized for participation and giving back to your community.

Hours:

This is a 40-hour work week position.

Availability required during these times:

Monday-Friday 7:45AM-6:15PM; Saturday 7:45AM-1:15PM •Saturday availability required, frequency dependent on need Must have reliable transportation, we offer mileage reimbursement for travel beyond base location. Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011! The Washington Trust Company, and each of its subsidiaries and affiliates are committed to cultivating and promoting a diverse and inclusive workforce. We seek to provide an environment of equal employment opportunity and advancement to all employees and applicants. It is our policy to provide equal employment and advancement opportunities without regard to race, color, ethnicity, age, religion, gender, pregnancy/childbirth, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or any other category protected by federal, state and/or local laws. Click Here to view the EEOC “Know Your Rights” notice and Click Here to view the “Pay Transparency Nondiscrimination Provision”.