UNIVERSAL BANKER Position Available In Beaufort, South Carolina

UNIVERSAL BANKER

Coastal States Bank – 4.0

Bluffton, SC Job Details Full-time Estimated:

$35.3K – $42.6K a year 1 day ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Management Basic math 3 years High school diploma or GED Communication skills Banking Entry level Time management

Full Job Description Position Summary:

At Coastal States Bank (CSB), we are Local. And Proud Of It. ® We are committed to the relationships we build, have a proven track record of success and share a passion for serving our clients and communities. We are looking for a full-time Universal Banker who contributes positively to their workplace. This position works Mondays through Fridays in a professional branch setting at our Branch in Bluffton, SC. Hourly rate is commensurate with experience. Required experience includes teller and account opening for personal and business banking. The Universal Banker provides exemplary customer service to both existing and potential customers. They ensure banking needs are being met in a timely and efficient manner. They promote products and services and maintain existing accounts. The Universal Banker opens new accounts and performs teller duties. This is not a remote or hybrid position. Out of town applications will not be considered.

Benefits Include:

401(k) Contribution 401(k) Company Match AD&D insurance Bankers School Career Planning Dental Insurance Disability Insurance Employee Assistance Program Flexible Spending Account Medical Insurance Health Savings Account Life Insurance (Dependents & Spouse) Paid Family Medical Leave Paid Federal Holidays Paid Time Off Referral program

Vision Insurance Essential Functions:

Provides superior service to bank customers by performing banking transactions, handling both current and potential customer inquiries and expanding bank relationships. Establishes customer information files and opens personal and business accounts, including checking, savings, IRA, and certificate of deposit, prepares all the related documentation and inputs information in system. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Maintains and balances cash drawer, receives deposits, posts payments, and pays out customer funds. Expand bank relationships by making appropriate referrals, such as mortgage and commercial lending. Perform account research and problem solving. Maintain customer satisfaction and confidence by representing the bank in a positive manner, maintaining confidentiality, answering various questions and conducting business in a professional manner. Set standards for staff on professionalism, customer service, teamwork, attendance and punctuality. Contribute to the bank team effort by working on special projects and reports, performing other job-related duties and accomplishing related results. Provide support by performing clerical duties such as answering phones, maintaining accurate records, faxing, copying and filing. Answer all calls within 3 rings and return phone calls or follow-up within 24-hours. Comply with bank procedures and follow regulatory, operational and security guidelines. Complete all mandatory training sessions as required by management. Demonstrate a full understanding of security and dual control policy and procedures. Contribute to the bank team effort by working on special projects and reports, performing other job-related duties, at the discretion of the Team Leader.

Critical Success Factors:

Self-Motivated and Team Player Positive Attitude Responsiveness Provides Exceptional Customer Service High Attention to

Detail Strong Organizational & Time Management Skills Strong Ethics Advanced Technical Skills Excellent Written and Oral Communication Skills Preferred Education/Experience/Software:

High school graduate or equivalent with good knowledge of basic math. Additional banking or general business courses is preferred. 3-5+ years of teller experience is required. The ability to cross sell bank products is required.

Training:

Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned.

BSA Compliance:

Complies as required with relevant Bank policies and procedures related to BSA, including capture of required CIP, beneficial ownership, and customer due diligence data and documents. Promptly informs manager and/or compliance staff of potential suspicious activities.

Additional Requirements:

The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies.

Work Environment/Physical Demands:

Professional office environment. While performing the duties of this position, the team member is regularly required to operate standard office equipment. The team member is frequently required to communicate and perceive. The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to 10 pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.