Universal Banker Position Available In Hamilton, Tennessee
Tallo's Job Summary: The Universal Banker role in Chattanooga, TN involves delivering FirstBank service excellence by processing transactions accurately and efficiently, meeting customer needs, and promoting bank products. Duties include identifying customer needs, providing guidance on products/services, assisting with transactions, and building relationships with clients. This position requires a high school diploma or equivalent, with one year of relevant experience preferred. Notary certification is also preferred.
Job Description
Universal Banker 3.6 3.6 out of 5 stars Chattanooga, TN 37405 Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank’s needs discovery process.
Essential Duties & Responsibilities:
Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate. Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate. Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed. Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations. Model consistent, distinctive service to all customers when delivering the FirstBank service experience. Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols. Regular and reliable attendance. Perform other duties as assigned.
Qualifications:
Education High school diploma or the equivalent required Experience Minimum of one year, with specific bank experience preferred Certifications and Licenses Notary preferred
