Community Banker I – Carthage Position Available In Smith, Tennessee
Tallo's Job Summary: The Community Banker I position in Carthage involves performing teller and personal banker duties, balancing the vault, assisting customers with online banking, and promoting bank sales. Requirements include a high school diploma, retail banking experience, and strong customer service skills. The role also entails maintaining knowledge of bank products, ensuring compliance with regulations, and participating in community events.
Job Description
Community Banker I – Carthage 3.4 3.4 out of 5 stars 1300 Main Street North, Carthage, TN 37030 Community Banker I – Carthage
JOB DUTIES AND RESPONSIBILITIES
Perform all duties of paying and receiving teller and personal banker Balance vault on a regular basis Perform teller capture duties Assist customers in use of online banking and mobile applications utilizing various electronic delivery channels Utilize sales and service strategies to retain existing relationships and enable growth of new relationships. Actively participates in follow-up strategies. Responsible for promotion of bank sales and customer onboarding process through CRM Stay abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers Provide an extraordinary customer experience Resolve exceptions and ensure compliance with federal bank regulations and laws Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program Perform other duties as assigned
REQUIRED QUALIFICATIONS
High School diploma or GED 1 year of retail banking experience preferred Customer service experience preferred Cash handling experience preferred Ability to serve a heavy workflow of customers in a courteous and professional manner Ability to build relationships with customers and internal teammates Basic organization and time management skills Ability to develop and maintain working knowledge of Bank products, services, policies, procedures, and systems Maintain a professional demeanor at all times Excellent interpersonal skills Critical thinking and problem-solving skills High standards for integrity, honesty, professionalism, and work ethic Commitment to service excellence Self-starter with a strong desire to exceed expectations Maintain confidentiality discretion Willing to grow and be challenged Able to work Saturdays on a rotating basis Participation in community events and in school banking program are required, as are public speaking, working extended hours as needed
