ER Financial Counselor Position Available In Lee, Florida
Tallo's Job Summary: As an ER Financial Counselor at Gulf Coast Medical Center in Fort Myers, FL, you will assist with insurance verification, authorization, and financial screening for Lee Memorial Health System. The role requires strong communication, analytical, and customer service skills, as well as computer proficiency to navigate various payer systems. A high school diploma is required, with post-secondary training preferred. Previous customer service experience is necessary, with healthcare experience and Epic knowledge being advantageous.
Job Description
Location:
Gulf Coast Medical Center -13681 Doctor’s WayFort Myers
FL 33912
Department:
Registration Services Work Type:
Full Time Shift:
Shift 3/7:00:00 PM to 7:00:00 AM Minimum to
Midpoint Pay Rate:
$16.49 – $20.16 / hour Summary As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required or Additional Requirements Post high school training or college preferred. Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Customer Service Required and 1 Year Healthcare Preferred or 1 Year Scheduling Preferred Additional Requirements Experience with Epic is a plus. State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or
US:
FL:
Fort Myers
