Financial Aid Advisor Position Available In Polk, Florida

Financial Aid Advisor 
Salary $40,535.07 – $50,085.71 Annually Location Winter Haven Job Type Full-Time Job Number 202500124 Org Financial Aid Administration Opening Date 05/09/2025 Closing Date 5/23/2025 8:00 AM Eastern

DESCRIPTION

BENEFITS
QUESTIONS

Description Job Description:

The Financial Aid Advisor supports learning by assisting the administration of federal, state, institutional and outside agency funds that have been allocated for student financial assistance Performs moderately routine, diverse clerical work in a complex Financial Aid Department. General policies can be applied to most work situations; however, moderate decision-making is required under limited supervision.

Examples of Duties Essential Functions/Duties:

Demonstrate customer orientation in all interactions with students and PSC employees. Students should feel valued and pleased in all interactions with PSC staff.
Analyze financial aid applications, collect data, and Prepare folios for all financial aid applications, and notify students of financial aid awards.
Verify student aid reports and help students/parents make necessary corrections.
Assist students/parents with completion of application materials.
Mail award and tracking letters to students and prepare loan packets for mailing to students upon loan approval.
Compile and process all college work study student documents and verify time sheets for employment.
Counsels’ students, prospective students and parents on all matters relating to financial aid.
Answer general and specific questions regarding the College Admissions, Financial Aid and Registration procedures, course offerings, fees, and office hours.
Conducts internal and external financial aid workshops. Audit student files for accurate paperwork within the federal and state guidelines.
Assist in various aspects of departmental financial and accounting processes.
Other duties as assigned.

Typical Qualifications Required Skills:

The ability to establish an effective rapport with part-time and full-time faculty.
Good organizational skills, with special attention to detail.
Good oral and written communication skills.
Ability to work well with others.
General office skills.
Experience with computers, word processing, spreadsheets, and databases.
Ability to maintain confidential information.
Superior customer service skills. Working Conditions/Additional Information
During the first of each semester must be available to work evening hours to start the semester.
Sometimes it requires coming in in the evenings, early in the mornings, and on Saturdays to start various workshops. Must be able to work proficiently in a busy, multi-office work area.? Must be flexible and able to adapt well to changes. Salary and Benefits Information
This position is level P12. We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.

Required Education:

A bachelor’s degree from a regionally accredited institution is required.

Alternate credential:

An associate’s degree from a regionally accredited institution with 2 years of experience in higher education financial aid or other student services function.

Alternate credential:

A high school diploma (or equivalent) institution with 3 years of experience in student financial aid or other student services functions.

Preferred Education:

Bachelor’s degree in business management, finance, accounting, or related field preferred.

Required Experience:

One year of experience in a student financial aid or other student services function. Two administrative, clerical, or general office work experience is required.

Preferred Experience:

Experience at a community/state college is preferred. Supplemental Information Submissions that do not include all parts of the following required information will not be considered: a resume.
an electronic job application (all sections MUST be completed). Important Information If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. To request Veteran’s Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
Polk State College is a drug-free workplace.
Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis. Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
Polk State College does NOT provide relocation assistance for this position. Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lonnie Thompson
Chief of Institutional Compliance & Engagement
Title IX Coordinator
999 Avenue H, NE
Winter Haven, FL 33881
WAD 215A
863.297.1000, ext. 5378