Patient Financial Counselor Position Available In Chatham, Georgia

Patient Financial Counselor The Neurosurgical Institute of Savannah Savannah, GA Job Details Full-time From $17 an hour 22 hours ago Benefits Profit sharing Paid holidays Disability insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Bilingual Medical collection Microsoft Outlook Customer service Teaching math Mid-level Medical billing Organizational skills Full Job Description The Neurosurgical & Spine Institute of Savannah is looking for a Patient Financial Counselor to join our healthcare team! The ideal candidate will have experience helping patients understand how best to plan for any balances that may be generated from services depending on their insurance coverage options. Benefits Our practice prides itself on offering a competitive package for team members with a focus on wellness, retirement, and performance. Benefits available to our team members include: 100% employer paid medical, prescription, and life insurance coverage for team members Flexible Paid Time Off (PTO) program + paid holidays 401(k) Plan with a 50% match on up to 6% Periodic performance bonuses including annual profit-sharing bonus that contributes to a team members potential retirement savings Education and certification assistance No cost for a variety of on-campus services for team members including consults, select labs, and imaging exams Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, and more

Patient Financial Counselor Responsibilities:

Represents NIOS in a manner that ensures a positive service image and tone for the organization Accepts deposits for upcoming procedures, scans the appropriate documents in the patient chart Educates patients on their insurance coverage and benefits as the plan related to planned services provided by NIOS Generates a Good Faith Estimate for self-pay and out of network patients Obtains payment and/or offering NIOS in-house payment plan or application for outside financing Supports patients who have non-participating carrier in negotiating one-time case agreements for services, as needed Researches and reviews practice patient responsibility and self-pay accounts, make outbound calls to resolve any outstanding balances Effectively communicates relevant account balance information to patients, addressing any questions Answers account balance Patient inquiries via phone, effectively communicates relevant account balance information Following up on broken payment plan accounts, and actively working with patients to resolve Adding applicable patient insurance and resubmitting to Insurance Payer as needed. Assigns uncollectible account balances to Collection Agency in accordance with Payment Policy Maintains a level of productivity suitable for the department Clearly documents steps taken on behalf of patients and/or NIOS within practice management system

Skills/Requirements:

Previous experience in medical billing and collection is required Strong organizational skills with attention to detail Excellent customer service skills Ability to handle sensitive information with confidentiality and professionalism Clean background and credit history required About Us Established in 1977, The Neurosurgical & Spine Institute of Savannah is one of the largest private neurosurgical practices on the east coast. With office locations in Savannah, Pooler, Bluffton (SC), Jesup and Statesboro, The Neurological & Spine Institute plays a major role in bringing the latest, technologically advanced, neurosurgical therapies to adults and children across eastern Georgia & South Carolina’s Lowcountry.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Ability to

Commute:

Savannah, GA 31405 (Required) Ability to

Relocate:

Savannah, GA 31405: Relocate before starting work (Required)

Work Location:

In person