Financial Counselor- Greensboro Position Available In Guilford, North Carolina
Tallo's Job Summary: Carolina Neurosurgery & Spine Associates in Greensboro is hiring a Full-Time Financial Counselor with a salary range of $30.8K to $38.2K a year. The ideal candidate should have at least 1 year of healthcare billing or financial counselor experience, strong computer skills, and the ability to multitask with a high level of confidentiality, accuracy, and attention to detail. Tasks include identifying delinquent accounts, contacting patients for payment arrangements, communicating payment policies, and processing patient payments daily. The position also involves resolving billing complaints, serving as back-up for patient check-in, and supporting the Accounts Receivable team as needed. The work schedule is Monday to Friday from 8:00 am to 5:00 pm, and the company culture expectations include reflecting CNSA's core values in all job responsibilities and interactions. Apply today to be part of a team that provides compassionate, quality care.
Job Description
Financial Counselor- Greensboro Carolina Neurosurgery & Spine Associates – 3.5
Greensboro, NC Job Details Full-time Estimated:
$30.8K – $38.2K a year 18 hours ago Qualifications Computer skills 1 year Entry level Full Job Description Carolina Neurosurgery and Spine Associates (CNSA) is seeking a Full-Time Financial Counselor located in our Greensboro office. CNSA has been established as a private medical practice for over 80 years and currently has been recognized as one of Charlotte and North Carolina’s Top Workplaces. The ideal candidate has at least 1 year of healthcare billing or financial counselor experience. Must have the ability to multi-task and have a high degree of confidentiality, accuracy and attention to detail. Identifies delinquent accounts and contacts patients regarding payment arrangements prior to their scheduled appointment. Maintains communication with front desk for collection efforts. Communicates over the phone and in-person with patients to discuss payment policy, payment plans and accepts payments. Evaluates patient’s financial status and establishes a budget payment plan within CNSA’s policies as necessary. Prepares patient correspondence in accordance with CNSA policies. Utilizes various internal reports to monitor patient account activity, takes appropriate action based on these reports and maintains communication with the affected internal and external parties. Processes, posts and balances patient payments daily. Responds to inquiries from attorneys and patients. Identifies, researches and resolves patient billing complaints/issues. Serves as a back-up to front desk for patient check-in as needed. Supports the A/R team as needed to complete assignments. This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of this position. CNSA retains the discretion to add to or change the job responsibilities of any position at any time with or without notice.
Hours:
Monday –
Friday:
8:00 am-5:00 pm
Company Culture Expectations:
Reflects CNSA Core Values in all job responsibilities and interactions
Compassion :
Treats others with compassion and empathy
Teamwork :
Collaborates with all team members
Communication :
Communicates effectively and with positivity
Integrity :
Acts with integrity and accountability
Innovation :
Remains open-minded to new ideas and continual improvement
Community :
Treats every patient and team member as a part of the CNSA community Participates in department or system-wide improvement plans Reports to work and adheres to the assigned schedule from the manager Performs high-quality work that is neat, accurate, complete, and on time Offers help to all patients by promptly responding to requests and needs Asks questions to gain a full understanding of assignments Uses computer for approved work purposes only, and limits personal phone calls Apply Today! Providing Compassionate, Quality Care – Together
