Financial Counselor Position Available In Westchester, New York

Financial Counselor The Fertility Partners US 440 Mamaroneck Ave Ste 501, Harrison, NY 10528 Fertility Financial Counselor Do you want to support families on their path to parenthood? Are you driven to help patients navigate the often-complex world of insurance and fertility treatment costs? If so, we invite you to join our compassionate and mission-driven team. At Illume Fertility, we provide advanced reproductive care in a supportive, patient-centered environment. As a Financial Counselor, you’ll play a key role in empowering patients with the financial knowledge they need to make informed decisions about their care. What You’ll Do Serve as a financial guide for patients throughout their fertility journey, primarily through phone, email, and in-person consultations Verify insurance benefits, confirm eligibility, and explain coverage details Review treatment plans and calculate out-of-pocket costs (e.g., copays, deductibles, IVF/IUI cycle payments) Clearly present financial agreements, consent forms, and available payment options Collaborate with billing and coding teams to ensure accuracy in documentation and timely account follow-up Track and maintain patient financial records in accordance with clinic policy and compliance regulations Support daily administrative or revenue cycle operations as needed What You Bring 2-4 years of experience in a medical office, ideally in financial counseling, billing, or insurance verification Proficiency in reviewing Explanation of Benefits (EOBs), payer remittances, and handling patient inquiries regarding balances or denials Excellent communication skills with a patient-first mindset Strong attention to detail and ability to multitask in a fast-paced clinical environment Proficiency in Microsoft Outlook, Word, and Excel; EMR/EHR experience Bachelor’s degree or equivalent healthcare experience preferred Previous experience in OB/GYN, fertility, or other specialty practice is highly desirable Why Join Us? Be part of a purpose-driven team helping build families every day Work in a supportive, inclusive, and team-oriented culture Competitive compensation and benefits package Equal Opportunity Employer We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, identity, national origin, disability, or veteran status. Apply today to make a meaningful impact on someone’s journey to parenthood.