Financial Counselor – Full Time – Days Position Available In Williamson, Tennessee

Job Description:

Summary

ABOUT WILLIAMSON HEALTH

– Williamson Health is a regionalhealthcare system based in Williamson County, Tennessee, with morethan 2,300 employees across more than 30 locations and more than860 physicians and advanced care practitioners offering exceptionalhealthcare across 60-plus specialties and subspecialties close tohome. The flagship facility, Williamson Medical Center, whichrecently opened its new Boyer-Bryan West Tower, offers extensivewomen’s services, state-of-the-art cardiology services, advancedsurgical technologies, an award-winning obstetrics and NICU,leading-edge orthopaedics, outpatient imaging services, anddistinct comprehensive emergency and inpatient services for bothadult and pediatric patients. Other Williamson Health serviceproviders include the Bone and Joint Institute of Tennessee, TheTurner-Dugas Breast Health Center, Monroe Carell Jr. Children’sHospital Vanderbilt at Williamson Medical Center, Williamson Healthphysician practices that are strategically located throughout thecommunity, countywide Emergency Medical Services that include 18rapid response units, Williamson Health Foundation, and multiplejoint venture Vanderbilt Health and Williamson Medical CenterWalk-In Clinics in Williamson County. Learn more about our manyspecialized services at WilliamsonHealth.org. Williamson Health is a system where your talents will be valued andyour skillset expanded. We are rooted in our promise toworld-class, compassionate care for the residents of WilliamsonCounty and surrounding communities, taking exceptional pride inserving our community. We’re committed to empowering our employeesto work in innovative ways and reserve time and space forcuriosity, laughter and creativity. We value and support thediversity and cultural differences among one another and arecommitted to upholding an inclusive environment that appreciatesthe uniqueness of all individuals. Our values are at the heart ofeverything we do: respect for every individual, the health andtotal well-being of all people, human compassion and integrity.

These shape who we are as an organization and are essential fordelivering the highest level of culturally competent care andtreatment of every patient, family member, visitor, physician andemployee. Williamson Health is pleased to offer a comprehensive benefitsprogram, that offers you choice and flexibility, so you can takecharge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-freeworkplace.

Position Summary:

Effectively manages the self-pay (under-insured) collection processthrough proactive account review and discussion of payment planoptions available to patients.

Position Requirements:

Formal Education /

Training:

Must be a high school graduate or equivalent, have PC andcalculator experience, and have good communication skills to conveyfinancial policies and payment options

Workplace Experience:

Prior experience with medical account collections or related areais preferred

Equipment and Skills Training:

Meditech System, Valco System, Passport System, PC, Printers, Fax,Copier Physical Environment:

Business Office Physical Effort:

Requires sitting for prolonged periods of time, viewing thecomputer screen and using repetitive motions, and must have aclear, understandable telephone voice

Key Results:

Utilizes the Surgical Day Care Patient Schedule to identifyuninsured patients. Checks/Verifies if previous Insurance exists.

If no Insurance, contacts the patients to advise them of anapproximate price for their procedure and deposit required prior totheir scheduled procedure. Contacts Physicians Office if patient is unable to make deposit tosee if procedure can be postponed until patients can make depositrequired. .Assists patients with payment options available Provides appropriate Financial Assistance forms to patients andassists patients in completing the Financial Assistance applicationto determine if charity or medical indigent is appropriate. Ensuresforms are accurately completed and ensures that all supportingdocumentation is obtained and all calculations are accurate priorto sending to Supervisor /Director for approval. Assists Walk-In patients to establish payment arrangements, promptpay discounts, and financial assistance and assists patients inresolving issues with account balances. Completes self-pay adjustment form and obtains Supervisors approvalprior to entering adjustment on patients account Adds appropriate insurance to accounts and notifies the correctbiller for billing. Moves account out of any agency and assignsmoney to correct insurance bucket. Enters agreed upon contract information in the Meditech B/ARmodule Verifies account information on address and phone numbers and makescorrections as needed Works with hospital collection agencies and attorneys to provideand discuss account information as needed for the purpose ofpayment Identifies and documents employees outstanding accounts to arrangefor salary/payment assignment Handles and prioritize multiple tasks. Completes any other job duties assigned by the department Directoror Supervisors