Senior Lead Analytics Consultant-Payment Card Claim Analytics Position Available In Mecklenburg, North Carolina

About this role:

Wells Fargo is seeking a Senior Lead Analytics Consultant within Consumer & Small Business Banking (CSBB) Operations for the Fraud and Claims Management (FCM) Payment Card Claim Analytics team. Detection Strategy and Analytics partners with product, channel, risk and technology teams to develop and provide secure, reliable, scalable and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Support Payment card claim analytics including Credit and Debit cards, fraud and non-fraud claimsSupport Payment Card claim root cause analytics including claims, recoveries and net lossesProvide analytics support to claim operations team to optimize claim decision quality, customer and operational impactAct as an advisor to senior leadership to develop or influence analytical strategies for highly complex business and technical needsLead the strategy and resolution of highly complex and unique challenges requiring analytical application of industry techniques and advanced data from multiple sources across the enterpriseDeliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activitiesProvide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions that align to the enterpriseEnsure adherence to compliance and legal regulations and policies on all projects managedStrategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadershipAdvise experienced leadership to develop or influence fraud strategies, statistical modeling, and advanced data visualization for complex business and technical needsEnable data analysis, modeling, and optimization through strategic design and production effortsApply data science and statistical techniques to drive data driven decision making and solve complex business problemsMentor or manage more less experienced staff, interns, and external contractors; Lead projects, teams, or serve as a peer mentorCollaborate and consult with peers, colleagues, and more experienced managers to resolve issues and achieve goalsAssist managers and leaders in building quarterly and annual plans and forecast future market research needs for business partners supported

Required Qualifications:

7+ years of Analytics, Reporting, Financial Modeling or Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience with fraud and non-fraud claims resolution processes, regulatory requirements (e.g. Reg E, Reg Z), and card network rules (Visa/Mastercard)Payment card experience including credit and/or debit card, experience with payment card claim analytics including fraud and non-fraud claims, etc.

Knowledge and understanding of payment card claims including strategies to reduce loss exposures while minimizing customer and operational impactExperience designing and optimizing complex SQL and/or SAS queries involving complex joins and correlated sub-queries on large scale data tablesExperience in Python, Unix programming and automations via Crontab and/or Visual BasicExperience in big data extractions, manipulations, and analytics across multiple platforms/systemsPredictive modeling experience (including logistic regression)Advanced experience in pivot table analysis in ExcelExperience in Business Intelligence visualization using TableauIntermediate Microsoft Office Word and PowerPoint presentation skillExperience with complex business cost-benefit analysisAbility to develop partnerships and collaborate with other business and functional areasExcellent verbal, written, and interpersonal communication skillsBachelor’s Degree or higher in a quantitative disciplineExcellent verbal, written, and interpersonal communication skills

Job Expectations:

This position is not eligible for Visa sponsorship

Position Location:

1525 W W T Harris Blvd, Charlotte, NC800 S Jordan Creek Pkwy, West Des Moines, IA2850 S Price Rd, Chandler, AZ2200 Concord Pike, Wilmington, DE1755 Grant St, Concord, CAPay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$111,100.00 – $237,100.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

21 May 2025•Job posting may come down early due to volume of applicants.

We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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