Manager – Quality Management Position Available In Lafayette, Louisiana

Description

ESSENTIAL FUNCTIONS

• Provide oversight of quality data collection, monitoring, analysis and reporting.
• Monitor and analyze QM data for review by facility management. Submit data to external agencies as required.
• Assist in annual preparation and evaluation of the facility Quality plan.
• Complete QM projects and incorporates the results into patient care improvements.
• Manage facility compliance with policies and applicable standards as required by regulatory/accrediting bodies.
• Submit monthly scorecard data to Acadia corporate office.
• Assist in investigation and root cause analyses into all serious and/or sentinel events.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Manage customer satisfaction surveying.
• Collaborate with Risk Management regarding incidents and complaints including investigation, data gathering and data/situational analyses.
• Collaborate with Risk Management to align and implement strategic goals or the facility with corporate and regulatory goals.
• Prepare monthly and quarterly reports as required.
• Maintain complete confidentiality in all patient/program matters in accordance with facility policy.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned. Qualifications Education Required + Bachelors or better in Nursing/Healthcare Experience Preferred +
• Bachelor’s Degree in Nursing or Human Services field required. Master’s Degree in Nursing or Human Services preferred.
• Two or more years’ experience in Quality Management required.
• Experience in a behavioral health setting preferred.
• Experience with TJC accreditation and regulatory audits preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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