Bilingual Customer Service Representative – Tax Examiner Position Available In DeKalb, Georgia

Bilingual Customer Service Representative

• Tax Examiner Focus People, Inc.
• 4.6 Atlanta, GA Job Details Contract $17 an hour 21 hours ago Benefits Free parking Qualifications Bilingual Spanish Customer service Call center English High school diploma or GED Organizational skills Computer skills 1 year Phone etiquette Communication skills Entry level Full Job Description Bilingual Customer Service Representative
• Tax Examiner Are you a detail-oriented, bilingual professional with a passion for customer service and a desire to contribute to a fast-paced environment? Focus People is seeking a motivated Bilingual Customer Service Representative
• Tax Examiner to join our team and support our client’s critical operations.

Position Information Summary:

Ideal Start Date:

Early April Pay:

$17.00 per hour

Hours:

8:30 AM

• 5:15

PM Location:

Atlanta, Ga 30345

Schedule:

Hybrid schedule available after training

Parking:

Free Important Requirement:

Candidates must not have any outstanding tax liabilities to the State of Georgia. A Georgia Tax Clearance Letter will be required as part of the onboarding process.

Primary Responsibilities:

As a Bilingual Customer Service Representative

• Tax Examiner, you will be instrumental in supporting our client’s tax operations.

Your key responsibilities will include:

Meticulously examining and processing various tax documents within your assigned area. Professionally communicating with taxpayers and their representatives, in both English and Spanish , to clarify tax laws, regulations, and address inquiries. Conducting thorough computer research and basic investigations to gather necessary data. Maintaining the highest level of confidentiality when reviewing sensitive tax information. Performing accurate account maintenance in accordance with tax laws, policies, and procedures. Providing exceptional customer service, delivering knowledgeable and friendly support in a timely manner, in both English and Spanish .

Entry Qualifications:

High school diploma required. Minimum of 1 year of experience in a high-volume call center environment. Fluency in both English and Spanish (written and verbal) is required. Exceptional customer service and professional phone etiquette. Proficiency in computer applications. Strong oral and written communication skills. Proven ability to effectively research and analyze account information. Self-motivated and dedicated to consistently achieving performance goals. Must be able to provide a Georgia Tax Clearance Letter indicating no outstanding tax liabilities to the State of Georgia.

Important Requirement:

Candidates must not have any outstanding tax liabilities to the State of Georgia. A Georgia Tax Clearance Letter will be required as part of the onboarding process. Why work with Focus People? Gain valuable experience with a reputable organization. Competitive pay and benefits. Opportunity for a hybrid work schedule after successful training. Free parking Supportive and professional work environment. Utilize your bilingual skills in a professional setting. #HP1

Pay:

$17.00 per hour

Schedule:

8 hour shift Monday to

Friday Work Location:

In person