Senior Collections Specialist Position Available In Erie, New York

Overview:

Manage complex accounts with the following areas of specialization: Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison, Recovery or Post Charge Off Collections.

Primary Responsibilities:

Work independently to develop sales leads and proper markets for the sale of collateral where applicable. Responsible for managing an assigned portfolio for open or non-performing assets that are severely delinquent (90+ days past due), mitigating loss situations and reducing potential losses to M&T Bank. Perform inbound and outbound calls, skip tracing, short sales, modifications, and work outs situations up to and including settlements. Initiate direct contact with business partners and vendors to ensure services provided are meeting predetermined service level agreements. Possess enhanced authority to negotiate sale agreements. Initiate contact with customers’ attorneys and Bankruptcy trustees. Investigate and conduct skip tracing as required. Submit recommendations for account placement with third party collection agencies, attorneys, brokers, and property preservation firms. Initiate direct contact with borrowers (consumer, mortgage, deposit overdraft, business banking), assessing the prospect of repayment, arranging repayment schedules or other solutions. Participate in loss prevention by employing advanced strategies that provide adequate protection for M&T with respect to its interest in the collateral securing the loan, while maximizing the cost containment opportunities. Review collateral condition and establish asset value. Negotiate sale with prospective buyers and conclude sales transaction with limited oversight. Develop an understanding of the business and its functions, processes and operations. Keep abreast of business and market trends that may affect business department. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related duties as assigned.

Scope of Responsibilities:

This position works under limited supervision and has settlement authority.

Education and Experience Required:

A combined minimum of 4 years’ higher education and/or work experience including a minimum of 2 years’ experience in customer service, customer-facing, collections, call center or sales. Skilled with skip-tracing. Strong negotiation skills.

Education and Experience Preferred:

Knowledge of M&T Bank systems M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 – $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.