Revenue Specialist 1 Position Available In Hamilton, Tennessee

Revenue Specialist 1 3.8 3.8 out of 5 stars Chattanooga, TN 37402 About our

Company:

– 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and

ISO 9001

quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. “22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Duration:

12 months

Shift Timings:

8:00 AM – 4:30 PM, Monday to

Friday Job Description:

The Revenue Specialist 1 is an entry-level position in a three-level revenue specialist series. This role involves cashiering and collecting revenues, performing routine tasks under limited supervision, and reporting to the Tax Manager. The specialist will handle various financial processes related to property tax, stormwater fee payments, business license applications, and customer service.

Essential Functions:

Payment Processing & Verification:

Receive property tax and stormwater fee payments via mail, in person, or over the phone. Verify payment accuracy, including currency, checks, and credit cards. Apply payments to appropriate parcels in the property tax system and produce daily balancing reports.

Business License Processing:

Process online electronic business license applications and verify proper classification according to State law. Ensure the business license is entered into the State site and contact customers regarding incomplete or incorrect information.

Customer Service:

Provide customer service via phone, walk-ins, or electronic methods for inquiries related to property taxes and business licenses. Assist citizens with requests for copies of tax bills/statements and utilize systems from Hamilton County and the State of TN Department of Revenue.

Cashier Activities:

Accurately maintain a balanced cash drawer and follow departmental cashiering protocols.

Senior Program Support:

Support the Tax Relief staff and senior citizens, including assisting with senior programs under the Senior Program Coordinator.

Mail Collection & Distribution:

Collect mail from the city mailbox at the post office and drop box located on Newby St, then distribute to Treasury staff.

Recordkeeping & Filing:

Maintain tax-related documents and information; scan, index, and file according to established guidelines and procedures.

Attendance & Interpersonal Relationships:

Meet regular attendance requirements and maintain positive relationships with staff, coworkers, managers, and citizens.

Additional Duties:

Perform other duties as assigned.

Equipment & Software Used:

Equipment:

Normal office equipment (PC, Copier, Calculator)

Software:

Tax system,

Excel, Email, Google Sheets, Phone Knowledge, Skills, Education, and Experience:

Minimum Qualifications:

High School Diploma or GED required.

Desired Skills:

Basic office skills and customer service experience.

Department-Specific Skills:

Knowledge of applicable terminology, basic accounting principles, customer service principles, cash handling procedures, and modern office procedures. Skill in using computers and related software applications, providing customer service, maintaining records, processing applications, performing calculations, and operating office equipment.

Career Ladder:

This is a career ladder position. The Revenue Specialist 1 will receive automatic progression to Revenue Specialist 2 after one year of service, provided the incumbent meets the required minimum qualifications and performance standards.

Promotional Eligibility:

Employees are not eligible for promotional opportunities if they have received a First Written Reprimand or higher in the last twelve months, are on a Last Chance Agreement, or have been on a Performance Improvement Plan (PIP) in the most recent twelve months.

Supplemental Information:

Key Skills:

Customer service, cash handling, mathematical calculations, office procedures, and recordkeeping.

Communication Skills:

Ability to exchange or convey information clearly with coworkers, supervisors, and the general public. LI_

TSC Job Types:

Full-time, Contract Pay:

$16.34 per hour

Schedule:

8 hour shift Day shift Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Revenue management: 2 years (Required) Ability to

Commute:

Chattanooga, TN 37402 (Required)

Work Location:

In person