Director, Global Indirect Tax Position Available In Montgomery, Pennsylvania

Job Description:

Upwork ($UPWK) is the world’s largest work marketplace,connecting businesses with highly skilled professionals worldwide.

From entrepreneurs to Fortune 100 enterprises, companies trustUpwork’s platform to access expert talent, leverage AI-powered worksolutions, and drive meaningful business outcomes. Upwork’sAI-powered platform has facilitated over $20 billion in economicopportunity for professionals worldwide. With professionalsspanning 10,000 skills, including AI and machine learning, softwaredevelopment, sales and marketing, customer support, finance andaccounting, and more, Upwork empowers businesses of all sizes toscale, innovate, and build agile teams. Upwork is looking for aDirector, Global Indirect Tax to lead our entire indirect taxfunction from end-to-end. This position reports into the SeniorDirector, Corporate Tax (Head of Tax) and will be responsible forour indirect tax processes, technology implementations, strategy,tax product advisory, global indirect tax controversy, indirect taxM&A planning, and team development.

Your Responsibilities:

• Own and evolve Upwork’s global indirect tax strategy, ensuringcompliance with VAT, GST, DST, and sales/use tax requirementsacross multiple jurisdictions.
• Lead the implementation andoptimization of global indirect tax processes, systems, andautomation efforts to support scale and accuracy.
• Take ownershipand manage the indirect tax budget, identifying opportunities todrive efficiencies.
• Lead indirect tax controversy and be the faceof Upwork to government tax auditors.
• Manage all indirect taxreserves for ASC 450, including sales tax, use tax, and VAT/GST.
• Partner with cross-functional stakeholders—including Legal,Product, Engineering, and Finance —to influence business decisionsand support new product launches and geographic expansion.
• Monitor evolving tax regulations and industry trends, translatingthem into strategic insights and actions.
• Provide M&A supportfor indirect tax due diligence and integrations.
• Build and mentora high-performing tax team focused on innovation, quality, andstrategic impact.
• Effectively communicate complex tax issues inwritten and oral format, including slide deck presentations,memorandums, etc.
• Manage the indirect tax relationship with ourexternal auditors and tax advisors.
• Own and operate our SOXcontrols for indirect tax. What it takes to catch our eye:
• Anextremely effective communicator, both written and oral.
• Abilityto provide tax consultancy in regards to our new and existingproducts.
• Deep expertise in global indirect taxes (VAT, GST, DST,sales/use tax), ideally in the technology, digital services, ormarketplace sectors.
• EA, CPA, or J.D.
• Advanced degrees such asLLM or Masters in Tax not required, but highly desired.
• 8 yearsof experience in a public company, law firm, or Big 4 publicaccounting firm.
• Strong leadership, communication, and projectmanagement skills—comfortable operating in a remote-first,high-growth environment.
• Ability to drive efficiencies, automateprocesses, and manage budgets
• Tax engine management experience(Vertex)
• Experience with Alteryx At Upwork, you’ll shape thefuture of work for a global, remote-first workforce, creatingeconomic opportunities for professionals worldwide.

While we have aphysical office in Palo Alto, we currently hire full-time employeesin 21 U.S. states, making it easier than ever to join our missionfrom wherever you call home. Our culture is built on trust,risk-taking, customer focus, and excellence, all in service of ourcore mission: to create economic opportunities so people havebetter lives. We embrace authenticity and inclusion, encouragingeveryone to bring their whole selves to work. Personal andprofessional growth is a priority here, supported throughdevelopment programs, mentorship, and our Upwork BelongingCommunities.